At a Glance
- Tasks: Join our sampling team to collect and deliver water samples for analysis.
- Company: Anglian Water ensures safe drinking water and environmental protection across the region.
- Benefits: Enjoy full private healthcare, flexible working, 25 days leave, and a competitive pension scheme.
- Why this job: Make a real difference in water safety while building customer relationships and gaining valuable skills.
- Qualifications: Must have excellent customer service skills, a full UK driving licence, and a flexible attitude.
- Other info: This role requires manual lifting and participation in a standby rota, including weekends.
The predicted salary is between 21600 - 32400 £ per year.
Starting Salary £27,000 per annum. Based in Peterborough, with travel across the Anglian Water Region. Full time / Permanent. 37 Hours per week - working shifts can vary with working hours between 9am - 9pm so flexibility is required.
Become part of our sampling team! Before it reaches our customer's tap, drinking water is cleaned, disinfected and tested to ensure it's safe to be consumed; after the water has been flushed and poured into our sewers, it's delivered to our water recycling works, where it's cleaned before it gets passed back to nature, where it's also tested to ensure it's not going to damage the environment.
What will you be doing?
Joining the scientific sampling team, you will travel around the region visiting the sampler depots, picking up samples and driving them to Anglian Water's laboratory for them to be analysed. Following vital scientific processes, you'll continuously work within the regulatory guidelines, meeting our quality standards to train to sample water treatment works and recycling centres, boreholes, reservoirs, rivers and customer properties collecting water samples and carrying out on-site chlorine tests. You will prepare various sampling bottles, ensuring the accuracy of every single sample that you collect. The work you'll do is critical to the whole scientific analysis process; you really will make a difference.
You'll build effective working relationships with your colleagues back in the laboratory, who are relying on your high levels of service and you'll also engage with customers, where you'll be representing Anglian Water in a professional and approachable manner delivering excellent customer service. In this role you will also get the opportunity to upskill as a Sampler where you would not only collect water samples from water treatment works, recycling centres, boreholes, reservoirs, and rivers but also interact directly with our customers. You'll visit customer homes to conduct on-site sampling, answer any questions about the sampling process, and provide a high level of customer service.
As a valued employee, you'll be entitled to:
- Full private healthcare with no excess
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paternity / partner pay. Opportunity for shared parental pay.
- 25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
- A flexible working culture
- Competitive pension scheme - we double-match your contributions up to 6%
- Life Assurance at eight times your salary
- Personal Accident cover - up to 5x your salary
- Bonus Scheme
- Lots of great discounts
What do you need?
You'll also be a reliable and professional individual with experience of providing excellent customer service. You'll need to be comfortable with manual lifting and driving throughout the day. This role will find you working in a variety of environments, therefore a flexible and can-do attitude is essential. The ability to work within a defined method and record information accurately means you'll need focus and a strong attention to detail. Successful candidates will enjoy driving and working on their own whilst working within a larger team. You should thrive in a time critical role, be self-motivated and able to work in an organised manner ensuring all work is undertaken as specified by our methods and procedures.
If successful in your application, you will have access to a company vehicle to fulfil your role; you must hold a full Manual UK driving licence and live within the Peterborough area. Anglian Water is a 365 day a year operation, you'll have a flexible approach to your role and be required to take part in a standby rota, which will include weekend and evening sampling.
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sampler Courier
✨Tip Number 1
Familiarise yourself with the water sampling process and regulations. Understanding the scientific methods and quality standards will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any conversations or networking opportunities. Since this role involves engaging with customers, demonstrating your ability to communicate effectively will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Given the varied working hours and environments, showcasing your willingness to work shifts and handle different tasks will be crucial.
✨Tip Number 4
If possible, connect with current employees or alumni who have worked in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Sampler Courier
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sampler/Courier position. Highlight key skills such as customer service, attention to detail, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles that involved customer interaction, manual work, or driving, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Anglian Water and how your background makes you a suitable candidate for the Sampler/Courier position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Anglian Water
✨Show Your Flexibility
Since the role requires working shifts and a flexible approach, be prepared to discuss your availability and willingness to adapt to varying hours. Highlight any previous experience where you successfully managed changing schedules.
✨Demonstrate Attention to Detail
This position involves collecting and recording water samples accurately. Be ready to provide examples from your past work that showcase your attention to detail and ability to follow strict procedures.
✨Emphasise Customer Service Skills
As you'll be engaging with customers, it's crucial to demonstrate your customer service experience. Share specific instances where you provided excellent service and how you handled any challenges that arose.
✨Prepare for Practical Questions
Expect questions related to manual lifting and driving, as these are key aspects of the job. Be ready to discuss your comfort level with these tasks and any relevant experience you have in similar roles.