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- Tasks: Lead a team in managing air export operations and ensure smooth shipment processes.
- Company: Join a large cargo handler and consolidator with a dynamic work environment.
- Benefits: Enjoy competitive salary, flexible shift patterns, and opportunities for career advancement.
- Why this job: Perfect for those seeking to grow in the air freight industry while making an impact.
- Qualifications: 1+ years in air export operations; strong customer service and analytical skills required.
- Other info: Salary ranges from £35,000 to £42,000, with a unique 4 on 4 off shift schedule.
The predicted salary is between 28000 - 35000 £ per year.
Right Now Group are recruiting for an exciting opportunity. Our client is looking for a Freight Export Supervisor. You will be joining a Large Cargo Handler and Consolidator as the day shift supervisor, responsible for the team as well as managing End to End Exportation. The successful candidate will ideally have a background in Export Operations.
Duties of a Freight Export Supervisor:
- Coordinate air export files, including documentation data entry, shipment tracking, billing and delivery arrangements
- Ensure export files are completed to required standards
- Manage the shared mailbox
- Resolve customer queries effectively
- Assist in reception and receiving areas as necessary
- Coach and train team members when necessary
- Verify cargo dimensions and weights
- Handle requirements for dangerous or controlled goods, ensuring proper permits/licenses are secured
- Communicate directly with airlines, vendors, warehouse and transport companies, sales reps and overseas agents
Requirements of a Freight Export Supervisor:
- Ability to work independently and proactively
- Extensive knowledge of the air freight industry
- Exceptional customer service skills both in person and via phone/email
- Familiarity with ASM Sequoia or similar systems
- Working knowledge of MS Office
- Excellent attention to detail
- Strong analytical and decision-making skills
- Minimum 1 year's experience within Air Export Operations
- Proficiency in QD Reports, flight status, post flight processes and airline requirements
- A strong desire to step up to a senior position
Additional Information:
- Salary: £35,000 - £42,000 (Including Shift allowance)
- Hours: 4 on 4 off Days & Nights (4 days on, 4 days off, 4 nights on, 4 nights off) 08:00 - 20:00 / 20:00 - 08:00
If you have the experience or are looking to step up into a senior position, send in your CV now!
Contact Detail:
Right Now Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Export Supervisor
✨Tip Number 1
Familiarise yourself with the air freight industry and current trends. This knowledge will not only help you in interviews but also demonstrate your passion for the role and the sector.
✨Tip Number 2
Network with professionals in the export operations field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated exceptional customer service or problem-solving skills. Real-life examples can set you apart from other candidates.
✨Tip Number 4
Research our company, StudySmarter, and understand our values and mission. Tailoring your conversation to align with what we stand for can make a strong impression during the interview process.
We think you need these skills to ace Freight Export Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air export operations and any relevant skills, such as customer service and attention to detail. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're the perfect fit for the Freight Export Supervisor role. Mention your background in export operations and how your skills align with the duties listed in the job description.
Showcase Relevant Experience: In your application, emphasise your experience with air freight, including any specific systems like ASM Sequoia. Provide examples of how you've successfully managed export files or resolved customer queries in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Right Now Group
✨Show Your Industry Knowledge
Make sure to brush up on your knowledge of the air freight industry. Be prepared to discuss recent trends, challenges, and regulations that affect export operations. This will demonstrate your expertise and commitment to the role.
✨Highlight Your Customer Service Skills
Since exceptional customer service is crucial for this position, think of specific examples where you've successfully resolved customer queries or improved client satisfaction. Sharing these experiences will showcase your ability to handle customer interactions effectively.
✨Demonstrate Leadership Qualities
As a Freight Export Supervisor, you'll be responsible for managing a team. Prepare to discuss your leadership style and provide examples of how you've coached or trained team members in the past. This will help illustrate your capability to lead and develop others.
✨Familiarise Yourself with Relevant Software
If you're familiar with ASM Sequoia or similar systems, be ready to talk about your experience with them. If not, do some research on these tools and be prepared to discuss how you would quickly adapt to using them in your new role.
