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For Companies At a Glance
- Tasks: Engage with customers, resolve queries, and ensure satisfaction daily.
- Company: Join Origin, the UK's top manufacturer of bespoke aluminium doors and windows.
- Benefits: Enjoy flexible working hours, competitive pay, and a vibrant team culture.
- Why this job: Be part of a mission to enhance homes and build meaningful customer relationships.
- Qualifications: No specific experience needed; just bring your passion for customer service!
- Other info: Dynamic work environment where every day brings new challenges.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional service and building lasting relationships? Do you thrive in a dynamic, customer-focused environment where no two days are the same? If so, we want you to be part of our team at Origin, the UK's leading manufacturer of bespoke aluminium doors and windows. Our mission is simple - to transform the way families enjoy their homes, from the inside out.
Customer Service Executive employer: Origin Frames
Contact Detail:
Origin Frames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding the bespoke aluminium doors and windows we offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in our company during the interview.
✨Tip Number 2
Showcase your communication skills. As a Customer Service Executive, you'll need to convey information clearly and empathetically. Practise active listening and think of examples where you've successfully resolved customer issues in the past.
✨Tip Number 3
Prepare for situational questions. Think about how you would handle various customer scenarios, such as dealing with complaints or managing high-pressure situations. This will help you demonstrate your problem-solving abilities and adaptability.
✨Tip Number 4
Research our company culture. Understanding our values and mission will allow you to align your answers with what we stand for. This shows that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion: In your cover letter, express your enthusiasm for delivering exceptional customer service. Share specific examples of how you've built lasting relationships with customers in previous roles.
Highlight Relevant Experience: Make sure your CV emphasises any previous experience in customer service or related fields. Use bullet points to clearly outline your achievements and contributions in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Origin Frames
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional service. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to building lasting relationships.
✨Research the Company
Familiarise yourself with Origin's products and mission. Understanding their bespoke aluminium doors and windows will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle various customer service scenarios. Think of examples from your previous experience where you successfully resolved issues or turned a negative situation into a positive one.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations, which is crucial for a dynamic environment like theirs.
