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- Tasks: Assist customers and ensure a safe, welcoming environment in a fast-paced retail setting.
- Company: Join bp retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, paid holidays, and a 25% discount on store goods.
- Why this job: Be part of a collaborative team that values your growth and offers extensive training.
- Qualifications: Passion for customer service; no prior retail experience required.
- Other info: Access to wellbeing services and competitive pay rates.
The predicted salary is between 24000 - 36000 £ per year.
Customer service assistant About bp retail We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. What you get Flexible hours Career progression Paid holiday 25% discount on in store goods *exclusions apply Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services) Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme) Shopping and leisure discounts Free barista style hot drinks Family leave Competitive pay rates Pension scheme Share save scheme Find out more about our benefits here What we are looking for Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp. What you will be responsible for Making sure that safety of yourself, your colleagues, and the customer, in line with bp …
Retail Customer Service Assistant employer: bp retail Careers
Contact Detail:
bp retail Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they weren't in retail.
✨Tip Number 2
Familiarize yourself with bp's values and mission. Understanding what drives the company will help you align your answers with their goals and demonstrate that you're a good fit for their team.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Share any experiences where you successfully managed multiple tasks or handled high-pressure situations, as this is crucial for a retail role.
✨Tip Number 4
Emphasize your teamwork skills. Since the role involves collaborating with others, be ready to discuss how you've effectively worked within a team to achieve common goals in past experiences.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your passion for customer service in your application. Share specific examples of how you've successfully assisted customers in the past, even if it's from a different industry.
Show Team Collaboration: Since the role requires working as part of a collaborative team, mention any experiences where you worked effectively with others. This could be in previous jobs, school projects, or volunteer work.
Express Willingness to Learn: Since bp values individuals who are eager to learn, express your enthusiasm for the training opportunities they provide. Mention any relevant skills or experiences that demonstrate your ability to adapt and grow.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the job posting, such as 'customer service', 'collaborative team', and 'fast-paced retail environment' to make your application stand out.
How to prepare for a job interview at bp retail Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Demonstrate Team Collaboration
Since the role emphasizes working as part of a collaborative team, be prepared to discuss experiences where you successfully worked with others. Highlight your ability to communicate effectively and support your teammates in achieving common goals.
✨Emphasize Adaptability in Fast-Paced Environments
Retail can be fast-paced and ever-changing. Share examples of how you've adapted to new challenges or changes in your work environment. This will show that you can thrive under pressure and are ready for the dynamic nature of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This demonstrates your genuine interest in the position and helps you assess if the company is the right fit for you.
