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For Companies At a Glance
- Tasks: Lead operations teams to deliver top-notch customer service and optimize costs.
- Company: Join a well-established company with a supportive and friendly team culture.
- Benefits: Enjoy a competitive salary, car allowance, performance bonuses, and growth opportunities.
- Why this job: This role offers a chance to drive improvements and make a real impact in logistics.
- Qualifications: Strong organizational skills and experience in service management preferred.
- Other info: Flexibility in hours and occasional travel may be required.
The predicted salary is between 44000 - 50000 £ per year.
Job Description
AREA OPERATIONS MANAGER
Monday – Friday 8.30am – 5.00PM
Annual Salary – £44,000 – £50,000 plus £6,500 car allowance and annual performance bonus
What's in it for me?
People Solutions are currently recruiting for a Area Operations Manager to join our well-established client. The role is regional based covering sites in the Midlands Coalville, Warrington, Leeds, Darlington and Bury St Edmunds on a full-time permanent basis. This is a fantastic opportunity offering an amazing annual salary and room to grow and progress.
As the Area Operations Manager, you will lead a Branch operations teams to deliver exceptional customer service while optimising costs to drive growth and achieve financial objectives outlined in the operating plan. You will foster a culture of continuous improvement in service delivery, customer satisfaction, and employee engagement, ensuring all operational activities align with industry standards and best practices.
What are the benefits?
- £6,500 car allowance
- Annual performance bonus
- Excellent company structure and room to progress
- Supportive, friendly team
Day to Day Duties
- Establish and nurture company culture by effectively leading Branch Operations Managers and Warehouse Supervisors
- Drive consistent working practices and daily routines for yourself and your Branch Operations Managers to achieve at least 95% on-time service delivery to customers.
- Data Analysis & Reporting: Analyse performance results, identify root causes of issues, and collaboratively define action plans with Branch Managers during daily performance reviews. Present weekly updates on key operational metrics and deliver actionable insights to the Head of Distribution.
- Compliance & Standards: Monitor all operational activities against company standards, regulatory requirements, and customer contracts. Conduct field audits to achieve 100% compliance.
- Cost Management: Control operational costs to improve cost while driving revenue growth. Manage courier and temporary labor needs, ensuring costs align with productivity forecasts.
- Procurement Oversight: Lead end-to-end Purchase Order management to support accurate cost accruals in the operating plan. Ensure POs are raised promptly to enable precise financial reporting.
- Route Efficiency: Collaborate with the Central Planning team to optimize route efficiency in line with performance metrics and operational goals.
Essential Skills
- Proven ability to manage complex management information and drive process improvements.
- Strong organisational and planning skills with a clear understanding of the company’s operational processes and financial objectives.
- Familiarity with the Branch customer base and associated geographies.
- A strong commitment to delivering exceptional service to both customers and colleagues.
- Ability to prioritise tasks effectively and work under pressure, both independently and as part of a team.
- Flexibility to adapt working hours to maximise strategic opportunities.
- Occasional travel and overnight stays may be required.
Desirable Experience
- Experience in service management within the UK logistics market is preferred.
What training is provided?
- Training is provided
Contact
Apply today by clicking below
Area Operations Manager employer: People Solutions Group Limited
Contact Detail:
People Solutions Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager
✨Tip Number 1
Familiarize yourself with the logistics market in the UK, especially in the Midlands region. Understanding the local customer base and operational challenges will give you an edge during interviews.
✨Tip Number 2
Highlight your experience in managing teams and driving process improvements. Be ready to discuss specific examples of how you've optimized operations and improved service delivery in previous roles.
✨Tip Number 3
Prepare to demonstrate your analytical skills by discussing how you've used data to identify issues and implement solutions. Being able to present actionable insights will show your capability to meet the role's requirements.
✨Tip Number 4
Show your commitment to continuous improvement and exceptional service. Think of ways you've fostered a positive team culture or enhanced customer satisfaction in past positions, as this aligns with the company's values.
We think you need these skills to ace Area Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in logistics. Emphasize your ability to drive process improvements and manage complex information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've delivered exceptional service and improved operational efficiency in previous positions.
Highlight Key Skills: In your application, clearly outline your strong organizational and planning skills. Discuss your familiarity with customer bases and geographies relevant to the Midlands area.
Showcase Your Flexibility: Mention your willingness to adapt working hours and travel as needed. This shows your commitment to maximizing strategic opportunities and aligns with the job's requirements.
How to prepare for a job interview at People Solutions Group Limited
✨Understand the Company Culture
Before your interview, take some time to research the company's culture and values. As an Area Operations Manager, you'll be expected to establish and nurture this culture, so showing that you align with their values will make a strong impression.
✨Prepare for Data Analysis Questions
Since the role involves data analysis and reporting, be ready to discuss your experience with performance metrics and how you've used data to drive improvements in past roles. Bring examples of how you've identified issues and implemented action plans.
✨Demonstrate Cost Management Skills
Be prepared to talk about your experience in managing operational costs and driving revenue growth. Highlight specific strategies you've used in the past to control costs while maintaining service quality.
✨Showcase Your Leadership Experience
As you'll be leading Branch Operations Managers and Warehouse Supervisors, it's crucial to demonstrate your leadership skills. Share examples of how you've successfully led teams, fostered engagement, and driven performance in previous positions.
