At a Glance
- Tasks: Help customers design their dream bathrooms through virtual consultations and CAD designs.
- Company: Join City Plumbing, a leader in quality plumbing and heating products.
- Benefits: Enjoy flexible working, bonuses, discounts, and a supportive work culture.
- Why this job: Perfect for creative individuals who love customer service and want to work from home.
- Qualifications: No experience needed; just a passion for design and helping others.
- Other info: We value diversity and encourage everyone to apply, even if you don't meet every requirement.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
#ShowOffYourShowroom You’ve got the creativity and we’ve got the tools – fancy working remotely as a Virtual Bathroom Designer? The role: We’re looking to make things even easier for our customers by offering virtual Bathroom Design consultations. Join our team of Virtual Bathroom Designers to advise and guide customers in creating their dream bathroom. Our Virtual Bathroom Designers work remotely from home, and there are shift patterns to suit everyone. If you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales then the Virtual Bathroom Designer role could be the perfect opportunity for you. No experience necessary as full training given.Key Responsibilities: Inspire customers in a virtual setting and support our Showrooms across the countryDeliver first class customer service by quickly building rapport over video call Advise and recommend ideas and productsProvide first class CAD designs and help our customers to achieve their dream bathroom (training given)Joining our virtual bathroom showroom team means you will be fully inducted by a Learning & Development specialist and Showroom Sales Manager. From there you’ll have a full network of experts including; Regional Showroom Sales Managers, CAD Champions (Computer Aided Design), virtual & in branch Buddies and virtual communities. You: Whilst sales experience is not essential, the ability to help customers make the right choices and a desire to take them through their online bathroom buying journey will help you succeed.Ability to influence, along with a flair for design will aid your success in this rolePassionate about delivering an exceptionally high level of customer service through our online service. Natural desire to achieve sales Working from home you will be self motivated and able to work to set appointment times and deadlines. Excellent communication skills using email, video conferencing, telephone and even chat bots!Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExcellent communication skills Self confident and self motivated, with the ability to work on own initiative or as part of a wider teamDon’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills.
All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match – apply anyway. You could be just the person we’re looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job.
And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity.
Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Virtual Bathroom Designer employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Bathroom Designer
✨Tip Number 1
Familiarize yourself with CAD software, even if you haven't used it before. There are plenty of online tutorials that can help you get a basic understanding, which will be beneficial during your training.
✨Tip Number 2
Practice your communication skills in a virtual setting. Set up mock video calls with friends or family to build your confidence in delivering customer service and guiding them through design choices.
✨Tip Number 3
Research current bathroom design trends and popular products. Being knowledgeable about what’s in style will help you inspire customers and make informed recommendations during consultations.
✨Tip Number 4
Show your passion for customer service by preparing examples of how you've helped others in the past. This will demonstrate your ability to build rapport and enhance sales during the interview process.
We think you need these skills to ace Virtual Bathroom Designer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Virtual Bathroom Designer position. Understand the key responsibilities and required skills, especially the emphasis on customer service and design flair.
Tailor Your CV: Customize your CV to highlight relevant experiences that showcase your creativity, customer service skills, and any previous sales experience, even if it's not directly related to bathroom design.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for design and customer service. Mention how you can inspire customers in a virtual setting and your eagerness to learn CAD design skills.
Showcase Communication Skills: In your application, emphasize your excellent communication skills. Provide examples of how you've effectively communicated with customers in past roles, whether through video calls, emails, or other platforms.
How to prepare for a job interview at City Plumbing
✨Show Your Creativity
As a Virtual Bathroom Designer, creativity is key. Prepare to showcase your design ideas and how you can inspire customers in a virtual setting. Think about examples of how you've helped others visualize their dreams.
✨Master Communication Skills
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently, especially over video calls. Be ready to demonstrate how you can build rapport quickly with customers.
✨Understand Customer Needs
Be prepared to discuss how you would approach understanding a customer's needs and preferences. Think about questions you could ask to guide them through their bathroom buying journey effectively.
✨Emphasize Your Sales Approach
Even if you lack direct sales experience, highlight your proactive approach to influencing customer decisions. Share any relevant experiences where you've successfully persuaded someone or enhanced their choices.