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For Companies At a Glance
- Tasks: Join our team to deliver amazing service and create unforgettable experiences for our guests.
- Company: The Pilchard Inn is a renowned pub/bar located on the stunning Burgh Island.
- Benefits: Enjoy competitive pay, employee discounts, free meals, and unique accommodation perks.
- Why this job: Experience island life while working in a vibrant atmosphere with a supportive team.
- Qualifications: Must be a clear communicator with a guest-focused attitude and a can-do spirit.
- Other info: Accommodation may be available; perfect for those seeking adventure and growth!
Job Description
F&B Assistant
Location: The Pilchard Inn Burgh Island
F/T: Permanent vacancies available
Salary: £11.44 per hour (up to £23,795.20 per annum)
"Applicants must have the right to work in the UK, sponsorship is not available for this position"
This well-known Pub/Bar is looking for waiting staff for its Pub Bar and Café to deliver a great customer experience to all guests.
A career at Burgh Island is unique and not for the faint-hearted. Island life brings several challenges in terms of location and working hours.
Responsibilities for the role:
- To perform daily and deep cleaning duties as directed
- Check guests’ identification as appropriate.
- To ensure that the manager is informed of requirements for food stock, equipment, and chemicals as appropriate & with sufficient
- Check all menu items are available at the start of your shift and advise guests of unavailable items when menus are presented.
- To ensure the safety of Hotel and Pilchard Inn guests and other team members on & off your shift
- To prepare all areas of the business for lunch and dinner service ensuring quality and cleanliness standards are adhered to
- Ensure menus are printed and ready for service.
- To understand and be able to advise guests on matters of allergens and intolerances, ensuring guest satisfaction.
- Ensure the guests receive efficient, friendly service.
- To clean and restock the coffee machine, restocking the condiments, drinks preparation area, and service equipment.
- Perform any cashing up duties
- To ensure all wastage is recorded according to the correct procedure.
- To be aware of guest allergies, before orders are taken.
- Collect payments from customers & prepare tills7
Attitudes and behaviours:
- Clear Communicator – Naturally inquisitive
- Guest Focus – Nurturing nature
- Ability to motivate others – positive approach to challenges
- Can-do attitude – actively caring
- Self-motivated – calm under pressure
- Solutions focused – Delivers with Empathy
- Resilient – well respected within teams
- Consistent in approach – open-mindedness
- Aware of confidentiality – standards driven
On top of a competitive salary, we offer an excellent benefits package which includes.
– Employee Assistance Programme
– Service Charge – Equal share pro-rated according to contracted hours.
– Bonus Scheme – Eligible after successful completion of 3 month probation period
– Pension
– Meals on duty provided (Brunch and Dinner)
– Accommodation – Subject to availability
– Staff shopping system for those in accommodation with a local convenience store
– Discounted rates with the local taxi company
– Apprenticeships via HIT Training available
– WSET courses available
– 50% Employee Discount on Food
– 25% Employee Discount on beer, wine and soft drinks
– 1 Free night B&B in any Inn-Telligence managed property after 1 year of employment
– 2 Free nights B&B in any Inn-Telligence managed property after 2 or more years of employment
– Free use of hotel paddleboards and kayaks (subject to availability)
Waiter/Waitress (F&B) employer: Profile Resourcing Limited
Contact Detail:
Profile Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress (F&B)
✨Tip Number 1
Familiarize yourself with the unique challenges of island life. Understanding the location and working hours will help you demonstrate your commitment and adaptability during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations or provided exceptional service in the past. This will highlight your guest focus and problem-solving abilities.
✨Tip Number 3
Research the Pilchard Inn and its menu offerings. Being knowledgeable about the food and drink options will allow you to engage confidently with guests and show that you're genuinely interested in the role.
✨Tip Number 4
Emphasize your teamwork skills and ability to motivate others. Share experiences where you've worked collaboratively in a fast-paced environment, as this aligns with the positive approach and resilience they are looking for.
We think you need these skills to ace Waiter/Waitress (F&B)
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and the qualities they are looking for in a candidate, such as being a clear communicator and having a guest-focused attitude.
Tailor Your CV: Customize your CV to highlight relevant experience in the food and beverage industry. Emphasize any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the unique challenges of working on an island. Mention specific experiences that demonstrate your ability to handle pressure and provide great service.
Highlight Relevant Skills: In your application, make sure to showcase skills that align with the job requirements, such as your ability to communicate clearly, manage time effectively, and maintain a positive attitude under pressure.
How to prepare for a job interview at Profile Resourcing Limited
✨Show Your Customer Service Skills
As a waiter/waitress, delivering a great customer experience is key. Be prepared to share examples of how you've handled difficult situations with guests in the past and how you ensured their satisfaction.
✨Demonstrate Your Team Spirit
Island life can be challenging, so it's important to show that you can work well in a team. Highlight any previous experiences where you collaborated with others to achieve a common goal.
✨Be Ready for Questions on Allergens
Understanding allergens and dietary restrictions is crucial in this role. Brush up on common allergens and be ready to discuss how you would handle guest inquiries about food safety.
✨Exude a Can-Do Attitude
A positive approach to challenges is essential. During the interview, convey your enthusiasm for the role and your willingness to tackle any obstacles that may arise in a busy pub environment.
