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For Companies At a Glance
- Tasks: Be the face of Jewson, assisting customers and managing orders daily.
- Company: Join Jewson, a part of STARK Building Distribution, known for its passionate team culture.
- Benefits: Enjoy perks like a retirement plan, employee discounts, and health consultations.
- Why this job: Make a real impact on customer experiences while working in a supportive environment.
- Qualifications: Customer service skills are key; trade counter experience is a plus but not required.
- Other info: Flexible hours with every second Saturday off and a focus on health and safety.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Do you live within a commutable distance of KIRKCALDY?
Do you have Trade Counter Sales experience?
Jewson in KIRKCALDY is recruiting now for an ambitious TRADE COUNTER SALESASSISTANT with good customer service ability.
Working Hours
Monday to Friday 730am to 5pm, every second Saturday 8am to 12noon
Location: Jewson, Smeaton Road, Kirkcaldy KY1 2HA
As a Trade Counter Assistant will have one of the most important roles within the branch.
You will regularly be the first and last point of contact for customers visiting the branch so you play a huge part in delivering a fantastic customer experience.
To support the team you will be;
- Dealing with customers face to face on counter
- Help to prepare customer orders ensuring accuracy at all times
- Deal with customer calls, emails and enquiries
- Showing an interest in Customer projects
- Check incoming deliveries and report missing or damaged products
- Maintain warehouse stock level
- Carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement
- Support with deliveries to client site as and when required
What's in it for you?
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
- 34 days per holiday
Required Skills and Experience
- Previous industry experience preferred but not essential
- Trade Counter Sales exposure
- First class Customer Service and Sales skills
- Strong organisational skills, with the ability to prioritise work accordingly
- A health and safety focus
At Jewson, part of STARK Building Distribution, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.
Trade Counter Sales Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Make sure to familiarize yourself with the products and services offered by Jewson. Understanding the trade counter environment and the specific needs of customers will help you stand out during the interview process.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have prior to the interview. Whether it's through networking or casual conversations, showing that you can engage positively with customers will highlight your suitability for the role.
✨Tip Number 3
Prepare to discuss your organizational skills and how you prioritize tasks. Since the role involves managing customer orders and stock levels, being able to articulate your approach to staying organized will be crucial.
✨Tip Number 4
Show your commitment to health and safety practices. Be ready to share examples of how you've maintained safety standards in previous roles, as this is a key aspect of the Trade Counter Sales Assistant position.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous Trade Counter Sales experience you have. Mention specific roles or responsibilities that align with the job description, especially those related to customer service and order preparation.
Showcase Customer Service Skills: Since this role is heavily focused on customer interaction, provide examples of how you've delivered excellent customer service in past positions. Use specific scenarios to illustrate your ability to handle inquiries and resolve issues.
Demonstrate Organizational Skills: Discuss your organizational abilities and how you prioritize tasks. This is crucial for managing customer orders and maintaining stock levels effectively. Include any relevant tools or methods you use to stay organized.
Express Health & Safety Awareness: Mention your understanding of health and safety protocols in a workplace setting. If you have any certifications or training related to health and safety, be sure to include that information in your application.
How to prepare for a job interview at Jewson
✨Showcase Your Customer Service Skills
As a Trade Counter Sales Assistant, you'll be the first and last point of contact for customers. Be prepared to share specific examples of how you've delivered excellent customer service in previous roles.
✨Demonstrate Your Organizational Abilities
Highlight your strong organizational skills during the interview. Discuss how you prioritize tasks and manage your time effectively, especially when dealing with customer orders and stock levels.
✨Emphasize Health and Safety Awareness
Since health and safety is a priority, be ready to talk about your understanding of workplace safety practices. Share any relevant experiences where you ensured a safe environment for yourself and others.
✨Express Interest in Continuous Improvement
Jewson values employees who challenge the status quo. Prepare to discuss any ideas you have for improving processes or customer experiences based on your past experiences in similar roles.
