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- Tasks: Support bereaved families and manage sensitive communications with professionalism.
- Company: Join the dedicated team supporting HM Senior and Area Coroners in West Sussex.
- Benefits: Competitive pay of £16.37 per hour with flexible full-time or part-time options.
- Why this job: Make a real difference while working in a structured, professional environment.
- Qualifications: Experience in investigations or coronial services; strong communication skills required.
- Other info: Enhanced DBS required; apply today to join a rewarding career!
The predicted salary is between 34000 - 51000 £ per year.
Job Description
Job Title: Coroner's OfficerLocation: County Hall North, Horshampay Rate: £16.37 per hour (PAYE – Grade 8)Working Pattern: Full-time or Part-time consideredWorking Arrangement: In-officeEnhanced DBS Required
Are you an experienced investigator or have Coronial experience?
We are looking for a dedicated Coroner's Officer to support the essential work of HM Senior and Area Coroners for West Sussex. This role is ideal for those with a background in policing, investigations, or coronial services, who have strong communication skills and the ability to handle sensitive information with care.
Key Responsibilities:
Supporting bereaved families with sensitivity and professionalism, ensuring they receive timely updates and guidance.Handling inbound and outbound calls from families, GPs, medical professionals, and funeral directors.Managing and processing new referrals, ensuring accurate data entry into case management systems.Monitoring and updating a busy inbox, ensuring all cases are up to date.Working in line with the Coroner's and Justice Act 2009, Coroner's (Investigations) Regulations 2013, and Chief Coroner's Guidance.Liaising with multiple agencies to ensure the smooth progression of referrals.Being assigned designated powers by the Coroner and ensuring they are discharged professionally, legally, and proportionately.
What We're Looking For:
Strong interpersonal and communication skills, particularly in sensitive and emotional situations.The ability to support bereaved families and handle distressing conversations with care and professionalism.Experience in coronial services, police investigations, or a similar field.Strong administration skills, including data entry and inbox management.Ability to work within policy and procedure while maintaining empathy and understanding. This is a highly rewarding role for those who want to make a real difference in a structured and professional environment. Interested? Apply today!For more information or to submit your CV, please contact: Lewis AshcroftYouth Justice & Police Recruitment Specialist
Coroners Refferal Offcer employer: Service Care Solutions - Social Work
Contact Detail:
Service Care Solutions - Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coroners Refferal Offcer
✨Tip Number 1
Familiarize yourself with the Coroner's and Justice Act 2009 and related regulations. Understanding these legal frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in handling sensitive information or working with bereaved families. This will show that you possess the empathy and professionalism required for this position.
✨Tip Number 3
Prepare for potential interview questions by practicing how you would handle difficult conversations. Being able to articulate your approach to supporting families in distress will set you apart.
✨Tip Number 4
Network with professionals in coronial services or related fields. Engaging with others in the industry can provide valuable insights and may even lead to referrals or recommendations.
We think you need these skills to ace Coroners Refferal Offcer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Coroner's Officer position. Understand the key responsibilities and required skills, especially those related to handling sensitive information and supporting bereaved families.
Tailor Your CV: Customize your CV to highlight relevant experience in policing, investigations, or coronial services. Emphasize your strong communication skills and any previous roles where you managed sensitive situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for supporting bereaved families. Use specific examples from your past experiences to demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Service Care Solutions - Social Work
✨Show Empathy and Sensitivity
As a Coroner's Officer, you'll be dealing with bereaved families. Make sure to demonstrate your ability to handle sensitive conversations with care during the interview. Share examples from your past experiences where you supported individuals in emotional situations.
✨Highlight Relevant Experience
Discuss your background in policing, investigations, or coronial services. Be specific about your roles and responsibilities in previous positions that relate to the key responsibilities of this job, such as managing referrals or liaising with multiple agencies.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this role. Prepare to showcase your interpersonal skills by discussing how you've successfully communicated with various stakeholders, including families, medical professionals, and other agencies.
✨Familiarize Yourself with Relevant Legislation
Understanding the Coroner's and Justice Act 2009 and related regulations is essential. Take some time to review these laws and be ready to discuss how they apply to the role, showing that you can work within policy and procedure while maintaining empathy.
