At a Glance
- Tasks: Engage with community members, create content, organize events, and manage feedback.
- Company: Join Intigriti, a leader in cybersecurity empowering ethical hackers globally.
- Benefits: Enjoy competitive salary, hybrid work, 26 days leave, and top-notch healthcare.
- Why this job: Make a real impact in a fast-growing industry while celebrating diversity and individuality.
- Qualifications: Experience in Cyber Security/IT, social media management, and strong communication skills required.
- Other info: Work with a dynamic team and access great tools for success.
The predicted salary is between 28800 - 43200 £ per year.
Your mission
As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinking, creativity, analytical skills, and a deep understanding of the target audience and community dynamics.
Here at Intigriti, having an Online Community with the vision of expansion, it is crucial to have a person dedicated to all initiatives and projects related to nurture, engage and expand our hacking community.
What you\’ll be doing
- Community Engagement: Actively engage with community members through various channels such as social media, forums, events, and in-person meetings. This involves responding to inquiries, addressing concerns and fostering positive relationships.
- Content Creation: Develop engaging content tailored to the interests and needs of the community. This might include writing blog posts, creating social media updates, designing graphics, or producing videos.
- Reporting: Track relevant metrics and analyze data to measure the effectiveness of community engagement efforts. Generate regular reports outlining key insights and recommendations for improvement.
- Event Planning: Organize and coordinate community events, meetups, workshops, or webinars to facilitate connections among community members and promote the organization\’s goals or initiatives.
- Swag Store Management: Responsible for managing all aspects of the swag store, including inventory management, product selection, marketing campaigns, customer service, and fulfillment to ensure a seamless and engaging experience for customers that make the hackers want to wear/use our cool items.
- Feedback Collection: Gather feedback from community members to understand their needs, preferences, and concerns. Relay this information to relevant internal stakeholders to inform decision-making and improve services and programs.
- Moderation: Monitor community discussions and interactions to ensure they align with the organization\’s guidelines and standards. Address any inappropriate behavior or conflicts in a timely and respectful manner.
- Networking: Build relationships with key stakeholders, influencers, and partners within the community to enhance collaboration opportunities and expand the organization\’s reach and impact.
What you\’ll bring
- Experience in Cyber Security/IT/Tech Community by working closely with the users of the platform.
- Previous roles as a Social Media Manager/Community Manager/Marketing Growth Associate/Community Growth Associate.
- Strong experience working with Marketing and Design Teams.
- Excellent skills in written and spoken English.
- Excellent skills in Social Media Management: Content Creation, Copy Writing, Replying, engaging people, understanding trends and translating them to our audience – required to manage the Intigriti social accounts.
- Experience in creating engaging meet-ups with clear goals and ROI.
- Strong proficiency in KPI reporting, including tracking, analyzing, and interpreting key performance metrics.
- Experience with Power BI and automating KPI reporting to drive data-informed decision-making and operational efficiency.
- Project management skills & familiar with Asana/Trello or similar tools.
- Strong experience with Discord Management.
- Content Writing for Blogs/Articles/Knowledge base.
- Excellent G-Suite / Office Experience.
- Team Player.
- Excellent Communication Skills.
What is in it for you?
Competitive salary and uncapped commission.
26 days of annual leave and Bank Holidays
Top-notch Private Healthcare and Health Cash Plan
Hybrid working model
Initial home office budget
2-month work abroad policy
Great training and yearly learning budget
Employer pension scheme
Enhanced maternity pay
Social activities and team outings
Referral bonus
Employee Assistance Program
Great hardware and access to the best tools to be successful in your role
Mobile subscription contribution
Your team
Why join us?
Here are some great benefits of joining our team:
- Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty.
- We provide a clear career path and learning budget to help set you up for success.
- Join a company that\’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
- Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
- We are the proud winners of the Deloitte Rising Star award in 2020 and the Deloitte Fast 50 award in 2021.
- We\’re backed by top investors who are enabling us to grow internationally.
Community Manager employer: Intigriti
Contact Detail:
Intigriti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Engage with the community before applying! Join relevant forums, social media groups, or Discord channels related to cybersecurity and community management. This will help you understand the dynamics of the community and show your genuine interest.
✨Tip Number 2
Showcase your content creation skills by sharing examples of your work on platforms like LinkedIn or a personal blog. Highlight any successful campaigns or events you've organized in the past to demonstrate your ability to engage and grow a community.
✨Tip Number 3
Familiarize yourself with the tools mentioned in the job description, such as Power BI, Asana, or Trello. Being able to discuss how you've used these tools in previous roles can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Intigriti on LinkedIn. Ask them about their experiences and insights into the company culture. This can provide you with valuable information to tailor your approach during the interview process.
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Community Manager position. Tailor your application to highlight your relevant experience in community engagement, content creation, and data analysis.
Showcase Your Experience: In your CV and cover letter, emphasize your previous roles related to community management, social media, and cybersecurity. Provide specific examples of how you've successfully engaged with a community or managed projects that align with the job description.
Highlight Your Skills: Make sure to mention your skills in content creation, KPI reporting, and project management tools like Asana or Trello. Discuss your proficiency in social media management and any experience you have with Discord, as these are crucial for the role.
Personalize Your Application: Address your application to the hiring team at Intigriti and express your enthusiasm for their mission. Mention why you want to be part of their community and how you can contribute to its growth and engagement.
How to prepare for a job interview at Intigriti
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for building and nurturing communities. Share specific examples of how you've engaged with community members in the past, whether through social media, events, or other channels.
✨Demonstrate Your Content Creation Skills
Prepare to discuss your experience in creating engaging content tailored to a community's interests. Bring samples of your work, such as blog posts or social media updates, to showcase your creativity and understanding of audience needs.
✨Highlight Your Analytical Abilities
Be ready to talk about your experience with KPI reporting and data analysis. Discuss how you've used metrics to inform decision-making and improve community engagement efforts in previous roles.
✨Emphasize Team Collaboration
Since this role involves working closely with marketing and design teams, share examples of successful collaborations. Highlight your project management skills and familiarity with tools like Asana or Trello to show you can effectively coordinate initiatives.