Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients by managing inquiries, orders, and expectations in a dynamic team environment.
- Company: Join a forward-thinking company focused on delivering exceptional customer service across the UK.
- Benefits: Enjoy a competitive salary, supportive training, and opportunities for personal development.
- Why this job: Be part of a collaborative culture where your contributions directly impact customer satisfaction and business success.
- Qualifications: Must be comfortable with Microsoft Office and possess strong communication skills; training provided.
- Other info: Ideal for self-motivated individuals eager to learn and grow in a customer-focused role.
The predicted salary is between 20000 - 30000 £ per year.
Job Title: Customer Services Administrator Salary: £25k Location: Corby Location Reporting to: Customer Services Manager Hours of Work: Working hours will be 9:00am- 5.00pm, Monday to Thursday and 09:00 – 16:45 on Fridays. Job Summary As Customer Services Administrator, your focus will be in supplying excellent support to our clients range of customers across the UK. You will become an expert in our products, services and systems and once trained will be able to deal with all elements from customer enquiry, to order raising and managing customer expectations into our manufacturing facility. Longer term this role would also cover administrative support to our clients studio, materials and planning and operational process controls. The ideal candidate will be dynamic and self-motivated and work well within a team. Attention to detail and the ability to manage a range of priorities is key for you to be successful in this role. Main Duties & Responsibilities · Receive and co-ordinate customer enquiries from quotation through to delivery. · Liaise with internal departments to ensure customer needs are met. · Ensure commercial expectations are delivered within defined parameters. · Support and promote our customers understanding of our technical capabilities & service offering · Develop understanding of administrative requirements throughout the businesses process to offer support and cover The Candidate · Comfortable using Microsoft Office. Training to use other systems related to the role will be provided · Exceptional verbal and written communication abilities, simplifying complex information and influencing positive customer outcomes. · A proactive approach to taking ownership of customer issues, providing creative solutions, and delivering on promises · Strong understanding of continuous improvement principles and their impact on both the organisation and customer service. · Ability to critically evaluate and improve customer journeys and know when to escalate issues for more senior attention. · Skilled in resolving complex issues with diverse approaches that meet both customer and business needs. · Exposure to working within a service environment (i.e. interacting with customers or general public) · Strong communication skills (both written and verbal). · Analytical mindset, capable of using data to drive decisions. · Resilience in managing challenging situations. · Ability to balance customer satisfaction with business needs. · Open to learning and personal development. Please apply today for immediate consideration to (url removed) or call me on (phone number removed). INDKTT
Customer Services Administrator employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator
✨Tip Number 1
Familiarize yourself with our products and services before applying. Understanding what we offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service environments. Be ready to share specific examples of how you've handled customer inquiries or resolved issues effectively.
✨Tip Number 3
Demonstrate your communication skills during the application process. Practice simplifying complex information, as this is a key part of the role and will impress us during interviews.
✨Tip Number 4
Show your proactive approach by preparing questions about our continuous improvement principles. This will reflect your analytical mindset and eagerness to contribute positively to our team.
We think you need these skills to ace Customer Services Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Customer Services Administrator position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administrative roles. Provide specific examples of how you've successfully managed customer inquiries or resolved issues.
Showcase Communication Skills: Since exceptional verbal and written communication abilities are crucial for this role, ensure that your application reflects your proficiency in simplifying complex information and influencing positive outcomes.
Demonstrate Proactivity: Illustrate your proactive approach in your application. Share instances where you took ownership of customer issues and provided creative solutions, as this aligns with the expectations of the role.
How to prepare for a job interview at Interaction Recruitment
✨Know the Products and Services
Make sure to familiarize yourself with the company's products and services before the interview. Being able to discuss them confidently will show your commitment and understanding of the role.
✨Demonstrate Communication Skills
Prepare to showcase your exceptional verbal and written communication abilities. You might be asked to simplify complex information, so practice explaining technical concepts in a straightforward manner.
✨Show Proactivity and Problem-Solving Skills
Be ready to discuss examples where you took ownership of customer issues and provided creative solutions. Highlighting your proactive approach will resonate well with the interviewers.
✨Emphasize Teamwork and Adaptability
Since the role requires working within a team, share experiences that demonstrate your ability to collaborate effectively. Also, express your openness to learning and adapting to new systems and processes.
