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- Tasks: Analyze data to determine headcount needs and establish achievable volumes for telecom installations.
- Company: Join Avonline Network Services, a leader in telecom network design and installation across the UK.
- Benefits: Enjoy remote work, 25 days leave, matched pension, health cash plan, and more perks!
- Why this job: Be part of a growing team that connects communities with ultra-fast networks and drives impactful decisions.
- Qualifications: Experience in telecoms, strong analytical skills, and proficiency in Power BI, Excel, SQL required.
- Other info: We value inclusivity and welcome applications from diverse backgrounds, including military personnel.
The predicted salary is between 36000 - 60000 £ per year.
JOB TITLE: Capacity Planning Analyst.
LOCATION:Remote working with occasional travel to Bristol & Southampton and elsewhere in the UK.
WHY THIS ROLE MATTERS:
Avonline Network Services Limited are a leading specialist provider in telecom FTTP network design, build, installation, and maintenance.
Our mission is to deliver what we promise and support our clients efforts in connecting their customers to networks which connect millions of people, communities, and businesses across the UK.
Since our acquisition in 2019 by MGroup Services, Avonline has seen unprecedented year-on-year growth as we strengthen our client base and open new market opportunities.
Building upon our relationships with the biggest communication providers in the UK, we are proud to be the partner of choice supporting their ambitions to connect millions of customers to ultra-fast connectivity.
We need someone who is passionate about data and can help us build powerful insights to support informed decision making across our Connections business.
JOB SUMMARY:
The key purpose of the Capacity Planning Analyst is to support our residential installations contracts within the telecoms sector of our Connections business by calculating headcount requirements for target volumes and establishing achievable volumes given current headcounts. This role is crucial in ensuring operational and financial excellence across our business. The successful candidate will be responsible for considering factors such as skill availability, resource availability, attrition, shrinkage (sickness/holiday), and success rates, all while utilising raw data to inform decisions.
The role holder will work closely with two distinct sets of internal stakeholders, each representing different clients with unique approaches and requirements. This involves understanding the specific needs and expectations of each client and tailoring solutions accordingly. The Capacity Planning Analyst will play a pivotal role in bridging the gap between our internal teams and clients, ensuring that we meet our clients\’ varying demands efficiently and effectively.
In addition to headcount calculations and volume establishment, the role involves building and maintaining collaborative relationships with internal stakeholders, external partners, and customers. The Capacity Planning Analyst will also be responsible for preparing and presenting reports on capacity planning, highlighting key insights and recommendations to senior management. Continuous improvement is a key aspect of this role, with the successful candidate expected to identify opportunities for process enhancements and implement changes to drive efficiency and effectiveness in capacity planning.
OVERVIEW OF RESPONSIBILITIES:
Headcount Calculation: Determine the necessary headcount to meet target volumes, taking into account various factors such as skill availability, resource availability, attrition, shrinkage, and success rates.
Volume Establishment: Establish achievable volumes based on current headcounts and other influencing factors.
Data Utilisation: Use raw data to perform calculations and provide insights that support informed decision-making.
Client Management: Work closely with two distinct clients, understanding their unique approaches and requirements to tailor solutions accordingly.
Collaboration: Collaborate with various departments, including operations and human resources, to ensure alignment and effective resource management.
Reporting: Prepare and present reports on capacity planning, highlighting key insights and recommendations to senior management.
Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness in capacity planning.
Stakeholder Engagement: Build and maintain collaborative relationships with internal stakeholders, external partners, and customers.
Problem Solving: Effectively take a problem statement, understand the detail, and produce effective recommendations that are easy to understand, tangible, and easily consumable by a field-based operation.
Proactive Opportunities: Proactively spot opportunities within the organisation and bring them to the attention of senior management to help inform future strategy.
Presentation: Present to a wide audience of people on a frequent basis, portraying why our business should remain the partner of choice.
EXPERIENCE/KNOWLEDGE:
Experience within a telco sector
Proven track recording to producing insights which have supported the delivery of successful outcomes.
Self-motivated, result driven and thrives in a busy working environment.
SKILLS:
Strong communication skills and abilities to build solid relationships with key stakeholders
Strong analytical and data visualisation skills proficient in the use of Power BI, Excel, SQL and Sharepoint.
COMPETENCIES:
Ability to manage a complex group of operational and non-operational stakeholders.
Ability to work as part of a virtual team.
Ability to utilise insight in order to drive business decisions and outcomes applying operational insight and excellent problem solving capability.
Effectively present recommendations and findings up to MD level.
Capability of influencing & challenging peers to encourage innovation & achieve the best customer outcomes.
Technical knowledge of complex telecoms networks and network technologies.
Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:
- 25 days annual leave plus bank holidays
- 4% matched pension scheme
- 2 x salary life assurance
- Access to our staff discount portal
- Health Cash Plan
- Cycle to Work scheme
- Employee assistance programme
- Recruitment referral scheme
- Payroll giving
- Enhanced Family Leave
Inclusiveness
As a member of theDisability Confident Schemewe welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under theArmed Forces Employer Recognition Scheme, we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.
Capacity Planning Analyst in Bristol employer: M Group Services Ltd T/A M Group Telecoms Division
Contact Detail:
M Group Services Ltd T/A M Group Telecoms Division Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Capacity Planning Analyst in Bristol
✨Tip Number 1
Familiarize yourself with the telecom sector, especially FTTP network design and installation. Understanding the specific challenges and trends in this field will help you speak confidently about how your skills can contribute to Avonline's mission.
✨Tip Number 2
Highlight your analytical skills by preparing examples of how you've used data to drive decision-making in previous roles. Be ready to discuss specific tools like Power BI, Excel, or SQL that you've utilized to produce insights.
✨Tip Number 3
Demonstrate your ability to build relationships with stakeholders. Think of instances where you've successfully collaborated with different teams or clients, and be prepared to share these experiences during discussions.
✨Tip Number 4
Show your proactive mindset by identifying potential areas for improvement within capacity planning processes. Come up with a few ideas on how you could enhance efficiency and effectiveness, as this aligns with the continuous improvement aspect of the role.
We think you need these skills to ace Capacity Planning Analyst in Bristol
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Capacity Planning Analyst position. Understand the key responsibilities and required skills, especially around data analysis and stakeholder management.
Tailor Your CV: Customize your CV to highlight relevant experience in the telecom sector and your analytical skills. Emphasize any previous roles where you calculated headcount requirements or worked with data visualization tools like Power BI and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data and your ability to support decision-making processes. Mention specific examples of how you've successfully collaborated with stakeholders and improved processes in past roles.
Highlight Continuous Improvement: In your application, emphasize your commitment to continuous improvement. Provide examples of how you've identified opportunities for process enhancements and implemented changes that drove efficiency in previous positions.
How to prepare for a job interview at M Group Services Ltd T/A M Group Telecoms Division
✨Understand the Telecom Sector
Make sure you have a solid understanding of the telecom industry, especially regarding FTTP networks. Familiarize yourself with current trends and challenges in the sector, as this will help you demonstrate your passion for data and insights during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data analysis to drive decision-making. Highlight your proficiency in tools like Power BI, Excel, and SQL, and be ready to explain how you've utilized these skills to produce actionable insights in previous roles.
✨Emphasize Collaboration Experience
Since the role involves working closely with various stakeholders, be prepared to share experiences that showcase your ability to build relationships and collaborate effectively. Discuss how you've tailored solutions to meet different client needs in the past.
✨Prepare for Problem-Solving Scenarios
Expect to encounter problem-solving questions during the interview. Practice articulating your thought process when faced with complex issues, and be ready to present clear, tangible recommendations that demonstrate your analytical capabilities and operational insight.
