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- Tasks: Join us as a Leasing Associate, handling sales, marketing, and resident experiences daily.
- Company: Greystar is a global leader in real estate, specializing in rental housing management and development.
- Benefits: Enjoy competitive pension, healthcare, holiday allowance, and more perks for our corporate team.
- Why this job: Be part of a dynamic team that values diversity and offers a unique opportunity to grow.
- Qualifications: General education required; customer service experience preferred; training provided for property software.
- Other info: We pride ourselves on being an equal opportunities employer, valuing diverse backgrounds and experiences.
The predicted salary is between 30000 - 42000 £ per year.
Key Role Responsibilities
- Conduct sales and leasing activities, including viewings, follow-ups, conversions, and achieving leasing targets.
- Maintain accurate CRM data; handle documentation, payments, cancellations, and inquiries professionally.
- Provide exceptional on-site customer service, supporting resident events, move-ins, and move-outs.
- Inspect properties for quality, maintain local knowledge, and cross-sell when required.
- Handle customer queries, complaints, health & safety checks, and assist with minor maintenance as needed.
Knowledge & Qualifications
- General education; proficient in MS Office and property software (training provided).
- Strong customer service and sales experience in hospitality or similar fields.
- Detail-oriented with knowledge of UK Health & Safety and Landlord/Tenant laws; residential property qualification preferred.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company\’s business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.
One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.
Lettings/ Leasing Associate in Greenford employer: Greystar Europe Holdings Ltd
Contact Detail:
Greystar Europe Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings/ Leasing Associate in Greenford
✨Tip Number 1
Familiarize yourself with the local rental market in Greenford. Understanding the area, its amenities, and what residents are looking for can give you an edge during interviews and help you connect better with potential clients.
✨Tip Number 2
Build your knowledge of UK Health & Safety regulations and Landlord/Tenant laws. This will not only boost your confidence but also demonstrate your commitment to providing exceptional service and ensuring resident safety.
✨Tip Number 3
Practice your customer service skills by engaging in role-play scenarios. Since this position emphasizes exceptional on-site customer service, being able to handle various situations smoothly will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the real estate and hospitality sectors. Building relationships with people in these fields can provide valuable insights and potentially lead to referrals or recommendations for the Leasing Associate position.
We think you need these skills to ace Lettings/ Leasing Associate in Greenford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in hospitality or property management. Emphasize any specific achievements related to leasing or resident satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Leasing Associate position, such as conducting viewings and maintaining CRM data.
Showcase Your Knowledge: Demonstrate your understanding of UK Health & Safety regulations and Landlord/Tenant laws in your application. This will show that you are detail-oriented and knowledgeable about the industry.
Highlight Relationship-Building Skills: Since the role involves building strong relationships with contractors and residents, provide examples of how you've successfully managed relationships in previous roles. This could include handling complaints or organizing events.
How to prepare for a job interview at Greystar Europe Holdings Ltd
✨Showcase Your Customer Service Skills
As a Leasing Associate, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles, especially in hospitality or similar fields.
✨Demonstrate Your Knowledge of the Industry
Familiarize yourself with UK Health & Safety regulations and Landlord/Tenant laws. Showing that you understand these aspects will demonstrate your commitment to providing a safe and compliant resident experience.
✨Highlight Your Sales Experience
Discuss your past sales achievements and how you met or exceeded targets. This role involves conducting sales and leasing activities, so showcasing your ability to convert leads into successful leases will be beneficial.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult resident or managing multiple tasks during busy periods. Practice your responses to demonstrate your problem-solving skills and ability to maintain a positive resident experience.
