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- Tasks: Build relationships with residents and support them during a housing refurbishment project.
- Company: Join a dedicated team focused on improving social housing in West London.
- Benefits: Gain valuable experience in the public sector with a flexible, short-term contract.
- Why this job: Make a real impact in your community while developing your communication and problem-solving skills.
- Qualifications: Previous experience in a similar role is required; a clean driving license is essential.
- Other info: This is a fourteen-week contract with opportunities for networking and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client is currently seeking a Resident Liaison Officer to oversee a social housing project in London on a fourteen-week contract.
Your role will involve building positive relationships with residents, ensuring they receive information and support throughout refurbishment.
You will be responsible for minimising dissatisfaction, addressing complaints, and resolving queries promptly.Chosen candidate must have previous experience in a similar role and it would be beneficial to have worked within public sector.
Key Tasks
Resident Liaison Officer in West London employer: Rise Site Solutions
Contact Detail:
Rise Site Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in West London
✨Tip Number 1
Make sure to highlight your previous experience in similar roles during the interview. Be ready to discuss specific examples of how you've successfully built relationships with residents and resolved complaints.
✨Tip Number 2
Familiarize yourself with the local housing associations in West London. Understanding their operations and how they interact with residents can give you an edge in discussions and show your commitment to the community.
✨Tip Number 3
Prepare to demonstrate your communication skills. As a Resident Liaison Officer, you'll need to convey information clearly and empathetically, so think of ways to showcase these abilities during your interactions.
✨Tip Number 4
Be proactive in asking questions about the refurbishment project during your interview. This shows your genuine interest in the role and helps you understand the challenges you might face, allowing you to position yourself as a problem-solver.
We think you need these skills to ace Resident Liaison Officer in West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in resident liaison or similar roles. Emphasize any work you've done in the public sector and your ability to build relationships with residents.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about social housing and how your previous experiences have prepared you for this role. Mention specific examples of how you've successfully managed resident relationships in the past.
Highlight Key Skills: Focus on skills that are crucial for the role, such as communication, problem-solving, and conflict resolution. Provide examples of how you've used these skills to address complaints or resolve queries effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Rise Site Solutions
✨Show Your People Skills
As a Resident Liaison Officer, your ability to build positive relationships is key. Be prepared to share examples of how you've successfully engaged with residents in the past and resolved their concerns.
✨Demonstrate Your Problem-Solving Abilities
Highlight your experience in addressing complaints and resolving queries. Think of specific situations where you turned a negative experience into a positive outcome for residents.
✨Familiarize Yourself with the Project
Research the social housing project you'll be overseeing. Understanding the specifics will allow you to speak confidently about how you can support residents during the refurbishment process.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions. Ask about the challenges they foresee in the project or how they measure resident satisfaction, which demonstrates your commitment to the role.
