Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with mental health needs to live independently and create personalised support plans.
- Company: Join Home Group, a top-rated workplace dedicated to supporting mental health and homelessness.
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 discounts on everyday essentials.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Passion for helping others, experience in coordinating services, and a flexible approach to customer needs.
- Other info: Work with a friendly team and enjoy a culture that celebrates diversity and personal growth.
The predicted salary is between 19600 - 29300 £ per year.
Support Coordinator Tyne and Wear, Sunderland
Permanent, Full Time (37.5 hours per week)
Pay £12.61 per hour (£24,664 per annum) plus great benefits including Health Cash Plan!
Home, a place where you belong. Want to be part of a team that are here for our customers experiencing mental health & homelessness? The service provides person centred support to those with complex mental health needs to develop their skills to live more independently in the community. You’ll make a difference every day to our customers' lives, enabling them to achieve their aspirations.
Typical day as our Support Coordinator:
- Creating person centred support plans with our customers, working with our clinicians to develop customers' Risk Management Plans.
- Supporting customers with independent living skills such as budgeting, maximising customers' income, cooking, engaging with external services.
- Promoting Home Group's values within your team.
- Working in close collaboration with local authority, NHS mental health teams, safeguarding teams and housing option teams.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, we’re in the top ten for Great Places to Work in the UK!
You bring passion to support customers to live their best life, working together with an eye for detail. Experience of coordinating and signposting to internal and external services. The ability to work on your own initiative, remain calm under pressure and have a resilient approach. Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external & internal candidates for this role. This remains under regular review.
Our team:
You’ll join Jodie, our Senior Client Service Manager and Natalie, our Client Service Manager. We’re super passionate about what we do! We’re proud of the service as it’s super unique to the area of Sunderland. We’re a supportive bunch and love to have cuppas and chats.
Job details:
Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Working to a set rota pattern of day shifts, including weekends and Bank Holidays. Able to use technology to update outcome spreadsheets, complete online learning and to collaborate with colleagues and our stakeholders within the city. You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong. Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
- 34 days leave (including bank holidays and a 'me day' to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about our benefits on our website.
Find out more: Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do to help you shine in our process.
Support Coordinator in Sunderland employer: Home Group Limited
Contact Detail:
Home Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Sunderland
✨Tip Number 1
Familiarise yourself with the specific needs of customers experiencing mental health issues and homelessness. Understanding these challenges will help you demonstrate your passion for supporting individuals in your interview.
✨Tip Number 2
Network with professionals in the mental health and housing sectors in Sunderland. Engaging with local organisations can provide insights into the community's needs and may even lead to valuable connections that could support your application.
✨Tip Number 3
Prepare to discuss your experience in creating person-centred support plans. Think of specific examples where you've successfully coordinated services or supported individuals in achieving their goals, as this will showcase your relevant skills.
✨Tip Number 4
Research Home Group's values and culture. Being able to articulate how your personal values align with theirs during the interview will demonstrate your commitment to being part of their team and contributing positively to their mission.
We think you need these skills to ace Support Coordinator in Sunderland
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Coordinator position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with mental health needs and homelessness. Use specific examples from your past experiences to demonstrate your commitment and ability to make a difference.
Highlight Relevant Skills: Make sure to emphasise your skills in coordinating services, working independently, and your ability to remain calm under pressure. Mention any experience you have with creating support plans or collaborating with external services.
Proofread Your Application: Before submitting your application, carefully proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Home Group Limited
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Coordinator. Be prepared to discuss how your skills and experiences align with creating person-centred support plans and working with customers facing mental health challenges.
✨Show Your Passion
Demonstrate your passion for supporting individuals with complex needs. Share personal stories or experiences that highlight your commitment to helping others live independently and achieve their aspirations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience under pressure. Think of examples where you've successfully coordinated services or supported someone in need, and be ready to explain your thought process.
✨Emphasise Team Collaboration
Highlight your ability to work collaboratively with various stakeholders, such as local authorities and mental health teams. Discuss any previous experiences where teamwork was essential to achieving positive outcomes for clients.
