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- Tasks: Manage hire orders and provide top-notch customer service in a dynamic environment.
- Company: Join a leading power solutions company making waves in the industry.
- Benefits: Enjoy full training, career development, and perks like a pension scheme and discounts.
- Why this job: Be part of a supportive team and contribute to a growing company with real impact.
- Qualifications: Previous admin or customer service experience, strong communication skills, and IT proficiency required.
- Other info: Flexible working hours on a rota basis, perfect for balancing studies or other commitments.
The predicted salary is between 21500 - 24500 £ per year.
Our client, a leading company in the power solutions industry, is looking for a Hire Desk Controller to join their team. This is an excellent opportunity for an organized and customer-focused professional to contribute to a fast-paced and dynamic environment.
Location: Normanton, West Yorkshire
Salary: £25,000 - £28,000 (dependent on experience) + Overtime
Job Type: Full-time, Permanent
40 hr working week, Tuesday – Saturday or Sunday – Thursday:
- Hours of work on a rota basis:
- 7:00 AM – 4:00 PM
- 8:00 AM – 5:00 PM
- 9:00 AM – 6:00 PM
- 10:00 AM – 7:00 PM
Responsibilities:
- Manage hire orders efficiently from start to finish
- Provide excellent customer service to both clients and internal teams
- Accurately process orders and maintain records within the company system
- Liaise with transport and operations teams to coordinate equipment movements
- Ensure invoices are processed accurately and on time
- Work towards team targets and KPIs
Requirements:
- Previous experience in administration or customer service
- Strong organizational and communication skills
- Proficiency in IT systems, particularly Excel
- Ability to work under pressure and meet deadlines
- A proactive and team-oriented approach
Benefits:
- Full training provided, with opportunities for career development
- Supportive and collaborative work environment
- Opportunity to join a successful and growing company
- Company pension scheme
- Holiday loyalty scheme
- Company discount at Normanton Cafe
If you are a detail-oriented professional with excellent customer service skills, apply now to be considered for this opportunity.
Hire Desk Controller in Normanton, West Yorkshire employer: Aqumen Recruitment
Contact Detail:
Aqumen Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Normanton, West Yorkshire
✨Tip Number 1
Familiarise yourself with the power solutions industry. Understanding the basics of how hire desk operations work in this sector can give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your organisational skills in conversations. As a Hire Desk Controller, you'll need to manage multiple orders and deadlines, so be ready to discuss specific examples of how you've successfully handled similar tasks in the past.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of scenarios where you've gone above and beyond for a customer, as this will resonate well with the hiring team looking for someone who can provide excellent service.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Hire Desk Controller in Normanton, West Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your organisational skills and any proficiency with IT systems, especially Excel, as these are key requirements for the Hire Desk Controller role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and ability to work under pressure. Mention specific examples from your past experiences that demonstrate your proactive approach and teamwork capabilities.
Highlight Relevant Experience: In your application, clearly outline any previous roles that involved managing orders or liaising with teams. This will show the employer that you have the necessary background to handle the responsibilities of the position effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Hire Desk Controller role.
How to prepare for a job interview at Aqumen Recruitment
✨Showcase Your Organisational Skills
As a Hire Desk Controller, you'll need to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or managed time effectively, as this will demonstrate your ability to handle the role's demands.
✨Emphasise Customer Service Experience
This position requires excellent customer service skills. Be ready to discuss specific instances where you went above and beyond for a customer, highlighting your proactive approach and ability to resolve issues.
✨Familiarise Yourself with IT Systems
Proficiency in IT systems, especially Excel, is crucial for this role. Brush up on your Excel skills and be prepared to discuss how you've used technology to improve processes or manage data in previous roles.
✨Prepare for Teamwork Questions
Since the role involves liaising with various teams, think of examples that showcase your teamwork abilities. Be ready to explain how you’ve collaborated with others to achieve common goals or overcome challenges.
