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- Tasks: Manage customer accounts and build strong relationships in a dynamic logistics environment.
- Company: Join one of the UK's fastest-growing transport companies with a strong reputation.
- Benefits: Enjoy a competitive salary, bonuses, and potential for a company car after probation.
- Why this job: This role offers genuine career advancement in a supportive and vibrant culture.
- Qualifications: Looking for coachable individuals with excellent communication skills and a proactive mindset.
- Other info: Flexibility to work at customer sites in Birmingham 1-2 days a week is required.
The predicted salary is between 28800 - 43200 £ per year.
A well respected and established supply chain and distribution business has an exciting opportunity for an ambitious Customer Account Manager who is looking to take that next important career step. You will join an expanding, dynamic business in the Tamworth region that will develop and support your career aspirations within logistics.
The position is Mon to Fri, 7am to 5pm. Whilst based in Tamworth, flexibility is required to be present at the customer's site in Aston, Birmingham 1-2 days per week.
The role would suit a coachable and career-oriented individual who is passionate about logistics, highly customer centric and is looking to develop into more senior opportunities as they develop within the business. You will enjoy the buzz of a busy transport environment and variety of duties.
You will engage with personnel at all levels of the business, building professional relationships as well as identifying areas for continuous improvement. A major part of your remit will be to act as the customer liaison point of contact. As you will be based within the customer's offices, you will interface with the customer on a daily basis. It is essential therefore that you are confident, highly professional, possess superb communication skills and can develop and maintain positive relationships.
Client engagement skills and a pro-active, 'can-do' attitude as well as a willingness to do what it takes to deliver will be required. You will be driven by customer excellence and enjoy going above and beyond to achieve results. The qualities that are highly valued are professionalism, flexibility, an ability to use your initiative, client engagement and a very pro-active, results-oriented mindset.
Opportunities for advancement are very genuine as the business is expanding rapidly. Those that are looking for a career path within logistics, apply without delay. The culture within the group is 'to make things happen' from both customers' requirements, through to supporting the development of all staff.
A fantastic career can be developed within this expanding client. For immediate consideration get in touch ASAP.
The opportunities attract a competitive starting salary, bonus and car (after probationary period).
Barker Ross Group values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Customer Account Manager in Tamworth, Staffordshire employer: Barker Ross Group
Contact Detail:
Barker Ross Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Tamworth, Staffordshire
✨Tip Number 1
Familiarise yourself with the logistics industry, especially supply chain and distribution. Understanding current trends and challenges will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the logistics sector, particularly those who work in customer account management. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to showcase your communication and relationship-building skills. Think of specific examples from your past experiences where you've successfully managed client relationships or resolved issues, as these will be crucial in this role.
✨Tip Number 4
Research the company’s culture and values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is not only qualified but also a great fit for their team.
We think you need these skills to ace Customer Account Manager in Tamworth, Staffordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer account management and logistics. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and customer service. Mention specific examples of how you've successfully built professional relationships and improved client engagement in previous roles.
Showcase Your Communication Skills: In your application, emphasise your superb communication skills. Provide examples of how you've effectively communicated with clients and colleagues at all levels, as this is crucial for the Customer Account Manager role.
Highlight Your Proactive Attitude: Demonstrate your proactive, 'can-do' mindset in your application. Share instances where you've gone above and beyond to achieve results or improve processes, aligning with the company's culture of making things happen.
How to prepare for a job interview at Barker Ross Group
✨Research the Company
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments in the logistics sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Customer-Centric Skills
As a Customer Account Manager, your ability to engage with clients is crucial. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Highlight your proactive approach and willingness to go above and beyond for customer satisfaction.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise responses. Be prepared to discuss how you would communicate with various stakeholders and how you handle difficult conversations with professionalism.
✨Express Your Career Aspirations
The company values individuals who are ambitious and looking to grow within the organisation. Be open about your career goals and how you see yourself developing in the logistics field. This will demonstrate your commitment to the role and the company’s future.
