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- Tasks: Join our team to manage business rates and ensure effective billing and debt recovery.
- Company: Be part of the Leicestershire Revenues and Benefits Partnership, serving local councils.
- Benefits: Enjoy flexible working, a generous pension scheme, and annual leave plus bank holidays.
- Why this job: This role offers a chance to make an impact in your community while developing valuable skills.
- Qualifications: Strong IT skills, attention to detail, and excellent communication are essential.
- Other info: Hybrid working available after initial training; applications from all backgrounds welcomed.
The predicted salary is between 25584 - 28624 £ per year.
The Leicestershire Revenues and Benefits Partnership is looking for a Non-Domestic Rates Officer to join our busy team. The partnership is made up of the revenues and benefits teams for Hinckley & Bosworth Borough Council, North-West Leicestershire District Council and Harborough District Council.
The role performs several key activities to ensure effective billing and debt recovery of business rates and the BID levy including:
- Advice on business rates and the BID levy
- Updating, reconciling and the maintenance of the NDR list and databases
- Issuing bills, notices, and recovery documentation
- Granting reliefs and exemptions
- Processing and monitoring payments and actioning refunds
- Chasing and the interrogation of non-payments and referring to enforcement agents for collection
You must be able to work quickly and efficiently whilst maintaining high levels of accuracy, be able to use a range of IT software systems including Microsoft Office. You must also be able to work in a paperless office, have a flexible approach to your work and have excellent verbal and written communication skills. This position is subject to a basic criminal record check.
The role will be office based during the initial training period and then hybrid working will be available. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough.
We welcome applications from all of the community. Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays. Reasonable workplace adjustments are considered for all roles.
Non-Domestic Rates Officer in Hinckley employer: Hinckley And Bosworth Borough Council
Contact Detail:
Hinckley And Bosworth Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non-Domestic Rates Officer in Hinckley
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Non-Domestic Rates Officer. Understanding the nuances of business rates, billing processes, and debt recovery will help you stand out during interviews.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft Office. Being proficient in these tools is crucial for maintaining databases and processing payments efficiently.
✨Tip Number 3
Prepare to discuss your communication skills. Since the role involves advising on business rates and liaising with various stakeholders, showcasing your ability to communicate clearly and effectively will be key.
✨Tip Number 4
Research the Leicestershire Revenues and Benefits Partnership. Knowing about their operations and values can help you tailor your responses and demonstrate your genuine interest in the role.
We think you need these skills to ace Non-Domestic Rates Officer in Hinckley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Non-Domestic Rates Officer position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant work experience, particularly in billing, debt recovery, or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to work accurately and efficiently.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight your communication skills and IT proficiency, and provide specific examples of how you have successfully managed similar tasks in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hinckley And Bosworth Borough Council
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Non-Domestic Rates Officer. Understand the processes involved in billing, debt recovery, and the various reliefs and exemptions available. This will show your potential employer that you are serious about the role.
✨Showcase Your IT Skills
Since the role requires proficiency in various IT software systems, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific examples of how you've used these tools in previous roles.
✨Demonstrate Communication Skills
Excellent verbal and written communication skills are crucial for this position. Be ready to provide examples of how you've effectively communicated complex information in the past, whether it was through reports, emails, or face-to-face interactions.
✨Emphasise Flexibility and Adaptability
The job mentions a flexible working approach, so highlight your ability to adapt to changing circumstances. Share experiences where you've successfully managed multiple tasks or adjusted to new processes, especially in a hybrid working environment.
