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- Tasks: Assist the Store Manager in driving sales and motivating the team.
- Company: Join Oliver Bonas, a vibrant brand that values creativity and kindness.
- Benefits: Enjoy up to 60% off products, flexible holidays, and wellness support.
- Why this job: Be part of a fun, collaborative culture that encourages personal growth and creativity.
- Qualifications: Experience in team management and a positive, proactive attitude are essential.
- Other info: Flexible working hours and a supportive environment await you!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Assistant Store Manager to join Team OB in our Harborne store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.
A bit about us: At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role: OB Assistant Store Managers will:
- Analyse a variety of reports to measure the success of the store and team.
- Work with KPIs to evaluate the store's performance and identify development areas.
- Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met.
- Work alongside the store manager to ensure the team delivers exceptional customer experiences.
- Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
- Work with your team to develop and support their career progression.
- Follow company guidelines for all cash handling including till transactions and cashing up.
- Make sure the team always adhere to OB operational standards.
- Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products.
- Free access to our 24 hour employee assistance programme with Care First offering financial, emotional and vocational support.
- Flexible holiday - 30 days (including bank holidays) increasing to 35 days with length of service.
- Annual discretionary profit related bonus scheme.
- Free membership for our Westfield Health Cash Plan or Private Medical.
- Auto-enrolment into our pension plan.
- Refer a Friend incentive.
- Enhanced maternity, paternity, adoption and shared parental leave.
- Equity, Diversity and Inclusivity Voice network and EDI team.
- Mental Health First Aider support.
- Education and support throughout Looop eLearning platform.
- Free refreshments and treats in store.
What we look for:
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Assistant Store Manager (12 Months Fixed Term Contract) in Birmingham employer: Oliver Bonas
Contact Detail:
Oliver Bonas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (12 Months Fixed Term Contract) in Birmingham
✨Tip Number 1
Familiarise yourself with Oliver Bonas' values and culture. During your interactions, whether in interviews or networking, showcase how your personal values align with their ethos of 'Work Hard, Play Hard & Be Kind'. This will demonstrate that you are not just a fit for the role, but also for the team.
✨Tip Number 2
Prepare to discuss your previous experience in team management and how you've motivated teams in the past. Use specific examples that highlight your leadership style and how it aligns with creating a positive work environment, as this is crucial for the Assistant Store Manager role.
✨Tip Number 3
Showcase your commercial awareness by researching current retail trends and how they might impact Oliver Bonas. Being able to discuss these insights during your interview will demonstrate your proactive approach and understanding of the retail landscape.
✨Tip Number 4
Be ready to share your thoughts on exceptional customer service. Think of examples where you went above and beyond for customers, as this aligns with OB's commitment to delivering outstanding customer experiences. Your ability to articulate this will set you apart.
We think you need these skills to ace Assistant Store Manager (12 Months Fixed Term Contract) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and customer service. Use specific examples that demonstrate your ability to motivate a team and enhance sales, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention how your values align with Oliver Bonas's ethos of 'Work Hard, Play Hard & Be Kind' and provide examples of how you've embodied these values in previous roles.
Showcase Your Communication Skills: Since the role requires an approachable yet authoritative communication style, ensure your application showcases your written communication skills. Use a friendly tone while maintaining professionalism, reflecting the Oliver Bonas tone of voice.
Highlight Flexibility and Organisation: Emphasise your ability to work flexibly and manage multiple tasks effectively. Provide examples of how you've successfully handled varying shifts or responsibilities in past positions, demonstrating your organisational skills and adaptability.
How to prepare for a job interview at Oliver Bonas
✨Show Your Enthusiasm
As an Assistant Store Manager, your positivity and enthusiasm are key. Make sure to express your excitement about the role and the company during the interview. Share examples of how you've motivated teams in the past and how you plan to bring that energy to the store.
✨Demonstrate Team Management Skills
Highlight your experience in team management by discussing specific situations where you've led a team to success. Be prepared to talk about how you handle challenges, support team members' development, and ensure everyone meets their objectives.
✨Emphasise Customer Experience
Oliver Bonas values exceptional customer experiences. Prepare to discuss how you've previously enhanced customer satisfaction and how you would implement strategies to ensure customers leave the store happy and engaged.
✨Be Ready for Flexibility
Since this role involves flexible working hours, be open about your availability and willingness to adapt. Discuss how you manage your time effectively and how you can contribute to the team’s success across various shifts.
