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- Tasks: Manage customer payments, promote products, and generate new leads.
- Company: Join Mutual, a family-run business with over 100 years in consumer finance.
- Benefits: Enjoy flexible hours, performance pay, and the chance to work independently.
- Why this job: Meet new people, help customers, and run your own small business.
- Qualifications: Must have a driving licence and access to a car; no experience needed.
- Other info: Ideal for proactive individuals with great people skills.
The predicted salary is between 21840 - 27300 £ per year.
Customer Representative
- Permanent flexible hours
- Pay: £420.00 per week
- Location: Oxford and Didcot (Field Based)
Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able to drive and have access to a car.
As you develop within the role, you\’ll come to view the job as running your own small business.
Disclaimer –Successful applicants:
- Must have the right to work in the UK
- Must have a driving license
Role: (Customer Representative)
Mutual have a vacancy for a customer representative servicing existing accounts, obtaining loan and retail orders and generating new leads. Our business is home collected consumer credit.
Our Company:
Mutual have been in consumer finance for over 100 years serving thousands of customers over many generations. We are a family company with strong values and traditions.
Duties and Responsibilities of a Customer Representative:
- Managing customer\’s payments
- Promote the business and the products
- Generate new leads
- Help customers experiencing difficulties
Skills/Requirements:
- Driving licence holder with access to a car
- Good one to one communication skills
- Self-motivated
- Good planning and organisation skills
- Ability to get on well with people and build relationships
Rewards of a Customer Representative:
- Performance pay means you\’re rewarded for the effort you put in
- Independent working hours as the job is not 9 – 5
- Meeting new people and social interaction with customers
- Helping people manage their finances when they are in need
No previous experience required, home credit agents welcome to apply.
To apply for this Customer Representative position please click on the \”Apply Now\” button.
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Oxford
✨Tip Number 1
Familiarise yourself with the home collected consumer credit industry. Understanding how it works and the challenges customers face will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing scenarios where you interact with customers. This will boost your confidence and prepare you for real-life situations you'll encounter in the role.
✨Tip Number 3
Network with current or former customer representatives, if possible. They can provide insights into the role and share tips on how to excel, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your self-motivation and proactive nature by preparing questions about the company and the role. Showing genuine interest can set you apart from other candidates.
We think you need these skills to ace Customer Representative in Oxford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Representative position. Tailor your application to highlight how your skills align with these requirements.
Craft a Compelling CV: Create a CV that showcases your communication skills, self-motivation, and ability to build relationships. Even if you lack direct experience, emphasise transferable skills from previous roles or experiences.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn and adapt, and provide examples of how you've demonstrated good people skills in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers or clients in the past, even if it's from previous jobs or volunteer work.
✨Demonstrate Proactivity
Mutual values self-motivated individuals. Think of instances where you took the initiative to solve a problem or improve a situation. This will show that you're ready to manage your own small business effectively.
✨Highlight Your Organisational Skills
Since the role involves managing customer payments and generating leads, be ready to discuss how you plan and organise your tasks. Mention any tools or methods you use to stay organised and efficient.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific customer situations, especially those involving financial difficulties. Practise responses that demonstrate empathy, problem-solving, and your ability to build relationships.
