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For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide exceptional service.
- Company: Sofology is a vibrant company focused on creating the ultimate sofa experience.
- Benefits: Enjoy a great salary, bonuses, discounts, and health support.
- Why this job: Join a fun team that values individuality and creativity in a dynamic retail environment.
- Qualifications: No extensive sales experience needed, just a passion for customer service and design.
- Other info: Flexible hours, opportunities for growth, and a supportive workplace culture.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Sofology benefits:
- Great basic salary with generous, uncapped team bonus
- Plenty of opportunities to learn & grow
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100s of high street retailers
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,500 at Currys / PC World and spread the cost through Sofology
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance
- Holiday buy back scheme (5 days)
- Sharesave, volunteer days and a cycle to work scheme
A day in the life of...
A retail sales consultant, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:
- Partnering with our customers to help them find their dream sofa
- Showcasing our fantastic products in true Sofology style
- Always be offering that Very Important Customer experience - no ifs, no buts
- Understanding the world of design and style so you can help our customers make the right sofa choice for them
- Completing finance applications to check we’re offering the customer the right payment products
- Using your passion for interior design to ensure store standards are striking
- Utilising your continued knowledge of products to support your other team members and always sharing best practice
- Honing in on your listening skills which allows you to have really relevant conversations with your customer
- Helping your customer to really visualise what their new sofa will look like in their home through creative interactions
- Recognising a customer’s needs and recommending the right additional products
- Sharing your in depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice
In an ideal world...
You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A little about Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet: From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone: Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design: We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now!
Sales Consultant - 20 hours in Belfast employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - 20 hours in Belfast
✨Tip Number 1
Familiarise yourself with Sofology's product range and the latest trends in interior design. This knowledge will not only help you connect with customers but also demonstrate your genuine interest in helping them find their perfect sofa.
✨Tip Number 2
Practice your listening skills by engaging in conversations with friends or family about their home decor preferences. This will prepare you to understand customer needs better and provide tailored recommendations during your interactions at Sofology.
✨Tip Number 3
Showcase your passion for customer service by volunteering or participating in community events. This experience can highlight your ability to create a welcoming atmosphere, which aligns perfectly with Sofology's commitment to delivering a 'Very Important Customer' experience.
✨Tip Number 4
Network with current or former Sofology employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Sales Consultant - 20 hours in Belfast
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the Sales Consultant role at Sofology. Familiarise yourself with their values and the importance of customer experience in helping customers find their dream sofa.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job description. Emphasise any customer service or sales experience, even if it's not extensive, and showcase your passion for interior design.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Sofology that resonate with you, such as their commitment to customer experience and teamwork.
Showcase Your Personality: Sofology values individuality, so let your personality shine through in your application. Use a friendly tone and express your genuine interest in helping customers create their perfect home environment.
How to prepare for a job interview at Sofology
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or insights that showcase your passion.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've previously provided excellent customer service. Highlight situations where you went above and beyond to ensure a positive experience, as this aligns with Sofology's commitment to delivering a 'Very Important Customer' experience.
✨Familiarise Yourself with Sofology Products
Before the interview, take some time to research Sofology's product range. Being knowledgeable about their sofas and understanding what makes them unique will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Active Listening Skills
During the interview, demonstrate your listening skills by engaging with the interviewer and responding thoughtfully to their questions. This will reflect your ability to connect with customers and understand their needs, which is crucial for a Sales Consultant.
