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- Tasks: Assist clients with property sales, purchases, and lettings while providing reception and admin support.
- Company: Join a friendly, established estate agency in Penrith focused on great customer experiences.
- Benefits: Enjoy competitive salary, pension, training, personal development, income protection, and private healthcare.
- Why this job: Be the face of our agency, making a real impact in clients' lives with a 5-star service.
- Qualifications: No experience needed; just bring your passion for customer service and a drive to succeed.
- Other info: Flexible working options available, ideally covering Mondays, Wednesdays, and Fridays.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for an Administrative Assistant to be based in our Penrith town centre office.
We are looking for a friendly and confident person, who is looking to progress or start a career in property to assist clients with the sale and purchase of properties.
You will be joining a knowledgeable and established estate agency office, although experience in estate agency or sales is welcome it is not essential as training and support is available to the successful candidate.
You, alongside our current team will be the face and voice of the estate agency with the main responsibility being to provide reception and administrative support and assist clients on the sale, purchase and letting of properties.
We help people to sell, buy and let homes, one of the biggest decisions in our clients lives, it is therefore essential that you have a passion to provide a great customer experience and can demonstrate empathy and a desire to get the job done.
We are looking for a driven individual who can provide a fantastic first impression for our valued customers. If you have the spirit and desire to deliver a 5-star service, together with the drive to pro-actively generate business we would love to hear from you!
You will be responsible for arranging viewings and valuations for properties, following up appointments and liaising with the sales and lettings teams
As well as the usual benefits youd expect from a well-established, forward-thinking employer, such as a competitive salary, company pension, training and personal development and salary sacrifice schemes we also offer an income protection policy and private healthcare benefits.
Were proud to be an employer of choice and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.
We offer flexible working arrangements but ideally would be looking for cover on Mondays, Wednesdays and Fridays with options for hours available on these days.
Estate Agency Administrative Assistant in Penrith employer: H&H Group plc
Contact Detail:
H&H Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Agency Administrative Assistant in Penrith
✨Tip Number 1
Familiarize yourself with the local property market in Penrith. Understanding the area, property values, and recent sales trends will help you engage confidently with clients and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills. Since this role emphasizes providing a great customer experience, think of examples from your past where you've successfully assisted customers or resolved issues to showcase your ability to empathize and connect with clients.
✨Tip Number 3
Network with professionals in the property industry. Attend local real estate events or join online forums to meet people who can provide insights into the role and potentially refer you to opportunities within the agency.
✨Tip Number 4
Be prepared to discuss your motivation for wanting to work in property. Reflect on why you are passionate about helping people with one of the biggest decisions in their lives, as this will resonate well with the values of the agency.
We think you need these skills to ace Estate Agency Administrative Assistant in Penrith
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and the qualities they are looking for in a candidate, such as friendliness, confidence, and a passion for customer service.
Tailor Your CV: Customize your CV to highlight relevant skills and experiences that align with the role of an Administrative Assistant in an estate agency. Emphasize any customer service experience or administrative skills you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your desire to provide excellent customer service and how you can contribute to the team’s success.
Highlight Your Soft Skills: In your application, emphasize soft skills such as empathy, communication, and teamwork. These are crucial for providing a great customer experience and will resonate well with the hiring team.
How to prepare for a job interview at H&H Group plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer experiences. Share examples of how you've gone above and beyond for clients in previous roles or situations, even if they are not directly related to property.
✨Demonstrate Your Team Spirit
Since you'll be working closely with a team, highlight your ability to collaborate and support colleagues. Discuss any past experiences where teamwork led to successful outcomes, showing that you can contribute positively to the office environment.
✨Prepare for Common Questions
Anticipate questions related to property sales and lettings, even if you lack direct experience. Research common scenarios in estate agency and think about how you would handle them, demonstrating your willingness to learn and adapt.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training process, team dynamics, or the company's approach to client relationships. This shows your genuine interest in the role and the company.
