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For Companies At a Glance
- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognized as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy uncapped bonuses, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, fun, and personal growth in travel.
- Qualifications: 1 year of experience in travel consulting with strong customer service skills required.
- Other info: Explore our New to Travel Programme if you're new to the industry!
The predicted salary is between 28800 - 42000 £ per year.
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Supportive
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Motivational
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Innovative
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Loyal
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Excellent
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You have at least 1 years experience as a Travel Consultant with exceptional customer service & communication skills
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Youre a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
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Youve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
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As a Travel Consultant, its your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
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You will forge long-lasting relationships with our customers, partners and suppliers.
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We take our targets seriously, and we have fun with them! If youve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
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You trust your knowledge and instincts on booking holidays. While you can take in the customers suggestions, do not hesitate to offer experiences that you think will blow them away.
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Opportunities to travel on educational trips
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend bonus scheme
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Smile Rewards A personlised Mastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
Travel Consultant in Seaham employer: Hays Travel Ltd.
Contact Detail:
Hays Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Seaham
✨Tip Number 1
Show your passion for travel! When you network or engage with potential employers, share your personal travel experiences and how they have shaped your understanding of customer needs. This will demonstrate your enthusiasm and make you stand out.
✨Tip Number 2
Familiarize yourself with the latest travel trends and popular destinations. Being knowledgeable about current travel hotspots and unique experiences can help you impress during interviews and show that you are proactive in your role as a Travel Consultant.
✨Tip Number 3
Utilize social media to showcase your expertise. Create posts or share articles related to travel tips, destination highlights, or customer testimonials. This not only builds your online presence but also aligns with the job's requirement of using social media for engagement.
✨Tip Number 4
Prepare to discuss how you handle customer service challenges. Think of specific examples where you went above and beyond for a customer. This will highlight your exceptional communication skills and your commitment to providing outstanding service.
We think you need these skills to ace Travel Consultant in Seaham
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and foster relationships.
Showcase Your Personality: Since the role requires a vibrant personality, let your enthusiasm shine through in your application. Use a friendly tone and express your passion for travel and helping customers create memorable experiences.
Demonstrate Social Media Savvy: Mention your understanding of social media and how you can use it to promote offers and engage with customers. Provide examples of how you've successfully used social media in previous roles.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and reflect these in your application. Show how you embody these values in your work ethic and interactions.
How to prepare for a job interview at Hays Travel Ltd.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples that showcase your exceptional customer service and communication skills. Highlight situations where you went above and beyond to ensure customer satisfaction.
✨Highlight Teamwork and Target Achievement
Discuss your experience as a team player and how you contribute to achieving targets. Be ready to share specific instances where you helped your team succeed while also reaching your own goals.
✨Utilize Social Media Knowledge
Since social media plays a role in promoting offers and engaging customers, be prepared to discuss how you have used social media in previous roles to generate leads or boost engagement.
