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For Companies At a Glance
- Tasks: Join our team to plan and support service engineers across the UK.
- Company: VLT is a top supplier of commercial vehicle testing equipment with extensive industry experience.
- Benefits: Enjoy competitive pay, private healthcare, and training opportunities for career growth.
- Why this job: Be part of a friendly team and make a real impact in a growing company.
- Qualifications: Ideal candidates have admin experience, great customer service skills, and attention to detail.
- Other info: Initial interviews via Teams, followed by a face-to-face meeting.
The predicted salary is between 24000 - 25000 £ per year.
Location: Buckingham, MK18 1WA
Salary: £24-25k, DOE + Benefits
Contract: Full Time, Permanent
Hours: 8:30 to 17:00 Monday to Thursday, 8:30 to 16:30 Friday
Benefits:
- A competitive package, based on experience
- Private Health Care for you and your family (available after the 6-month probationary period)
- Training and support to develop skills and progress in the business
The Role:
We have an exciting opportunity for a Service Planner / Administrator to join our small, friendly, and busy service team, located in Buckingham.
Key tasks & responsibilities:
- Able to plan, prioritise and support the movement of Service Engineers to customer locations throughout the UK
- Produce system-generated quotes and invoices
- Handling any queries that may arise.
Qualifications, Experience & Profile:
This role would suit someone from an admin/planning background who can display a logical approach to organising their workload.
Successful candidates will be:
- Ideally experienced in invoicing and scheduling
- Knowledgeable with MS Office products
- A great telephone manner
- Customer service skills
- Excellent attention to detail
- Numerate
- Enthusiastic and helpful
- Good English written and oral skills
Note: There will be a probationary period of six months, during which training and support will be provided, to ensure the successful candidate gets up to speed as quickly as possible.
Next steps:
Interviews will take the form of an initial Teams interview, followed by a secondary face to face interview.
If you feel you have the skills and experience to be considered for this role, click on apply today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
Service Planner / Administrator in Buckingham, Buckinghamshire employer: VL Test systems Ltd
Contact Detail:
VL Test systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Planner / Administrator in Buckingham, Buckinghamshire
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly MS Office products. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare for the initial Teams interview by practising common interview questions related to service planning and administration. Think about examples from your past experience that showcase your organisational skills and attention to detail.
✨Tip Number 3
Research VL Test Systems Ltd and their services thoroughly. Understanding their products and market position will help you tailor your responses and show genuine interest in the company during the interview process.
✨Tip Number 4
Since customer service skills are highlighted in the job profile, prepare to discuss how you've successfully handled customer queries in the past. This will demonstrate your ability to manage client relationships effectively.
We think you need these skills to ace Service Planner / Administrator in Buckingham, Buckinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and planning. Emphasise any previous roles where you managed schedules, invoicing, or customer service to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your logical approach to organising workloads. Mention specific examples of how you've successfully planned or prioritised tasks in past roles, demonstrating your suitability for the position.
Highlight Relevant Skills: In your application, clearly outline your proficiency with MS Office products and any experience with invoicing or scheduling software. This will show that you have the technical skills needed for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Excellent attention to detail is crucial for this role, so make sure your application reflects that quality.
How to prepare for a job interview at VL Test systems Ltd
✨Showcase Your Organisational Skills
As a Service Planner / Administrator, your ability to plan and prioritise is crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Your Customer Service Skills
Since the role involves handling queries and communicating with customers, highlight your customer service experience. Share instances where you resolved issues effectively or went above and beyond to assist a client.
✨Familiarise Yourself with MS Office
Given that knowledge of MS Office products is essential for this position, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, especially for invoicing and scheduling.
✨Prepare for Behavioural Questions
Expect questions that assess your attention to detail and logical thinking. Prepare answers that reflect your problem-solving abilities and how you approach challenges in an administrative setting.
