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- Tasks: Help customers celebrate life events by providing outstanding service and product knowledge.
- Company: Join H. Samuel, part of Signet Jewelers, the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be part of a unique team that values individuality and creates memorable customer experiences.
- Qualifications: A passion for customer service and an interest in jewellery; no prior experience required.
- Other info: Embrace a casual dress code that celebrates your personal style and uniqueness.
Our Sales Associates help our customers Celebrate Life & Express Love! Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your background: You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, can-do attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us and be part of something special!
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.
Your rewards: We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you. Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate- H. Samuel - Permanent- Part Time- UK and Northern Ireland Stores in Cambridge employer: H. Samuel
Contact Detail:
H. Samuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate- H. Samuel - Permanent- Part Time- UK and Northern Ireland Stores in Cambridge
✨Tip Number 1
Familiarise yourself with H. Samuel's product range and brand values. Understanding their jewellery offerings and how they celebrate special moments will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your conversational skills by engaging with friends or family about their jewellery preferences. This will help you feel more comfortable striking up conversations with a diverse range of customers, which is key for this role.
✨Tip Number 3
Prepare for the online assessment by reviewing common customer service scenarios. Think about how you would handle different customer enquiries and showcase your problem-solving skills, as these are crucial for a Sales Associate.
✨Tip Number 4
When recording your video introduction, be genuine and let your personality shine through. Share why you’re passionate about jewellery and how you can contribute to creating memorable experiences for customers at H. Samuel.
We think you need these skills to ace Sales Associate- H. Samuel - Permanent- Part Time- UK and Northern Ireland Stores in Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what H. Samuel is looking for in a Sales Associate. Highlight your customer service skills and any relevant experience that aligns with their values of celebrating life and expressing love.
Show Your Personality: Since H. Samuel values unique personalities, let your individuality shine through in your application. Use a friendly and conversational tone in your cover letter to reflect your passion for customer service and your interest in jewellery.
Highlight Relevant Skills: Even if you don't have direct jewellery experience, emphasise your ability to engage with customers and create memorable experiences. Mention any previous roles where you demonstrated a positive attitude and strong communication skills.
Prepare for Online Assessment: After submitting your application, be ready for the online assessment. Familiarise yourself with common customer service scenarios and think about how you would handle various customer enquiries related to jewellery.
How to prepare for a job interview at H. Samuel
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating memorable customer experiences. Share examples from your past where you went above and beyond for a customer, as this aligns perfectly with H. Samuel's values.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, show your interest in jewellery products and brands. Research popular items or trends in the jewellery industry and be ready to discuss them during the interview.
✨Be Yourself
H. Samuel encourages individuality, so don’t hesitate to showcase your unique personality. Dress in a way that reflects your style while adhering to their business casual dress code, and be open about your interests and hobbies.
✨Prepare for Common Interview Questions
Anticipate questions about how you would handle various customer scenarios. Think of specific situations where you successfully engaged with customers or resolved issues, as this will demonstrate your ability to connect with a diverse range of people.
