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For Companies At a Glance
- Tasks: Engage with customers and provide top-notch service in a dynamic retail environment.
- Company: Join the UK's largest pawnbroker with over 125 years of community-focused financial services.
- Benefits: Enjoy 30 days holiday, up to 25% discount on jewellery, and a chance for bonuses.
- Why this job: Be part of a supportive team that values diversity and offers career growth opportunities.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible Saturday shifts required; multilingual skills are a bonus.
The predicted salary is between 24000 - 36000 £ per year.
We have been around for a long time (over 125 years) and have built a reputation as a community-based financial services provider. In fact, we are the largest pawnbroker in the UK. We are also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible - Saturday working will be required. If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (including Bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
This is for a full-time role based within the H&T Edinburgh store working 37.5 hours per week and may include working Saturdays.
WE CELEBRATE YOU!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Advisor in Edinburgh employer: HARVEY THOMPSON
Contact Detail:
HARVEY THOMPSON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Edinburgh
✨Tip Number 1
Familiarise yourself with the pawnbroking industry and the specific services offered by the company. Understanding their unique selling points will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for great service, which is crucial for a Sales Advisor.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially on Saturdays. Highlighting your willingness to adapt to the needs of the business can set you apart from other candidates.
✨Tip Number 4
Research the company's community involvement and charity partnerships, like Fareshare UK. Showing that you align with their values and are interested in contributing to the community can make a positive impression.
We think you need these skills to ace Sales Advisor in Edinburgh
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand the company's values and mission. Research their history, community involvement, and what makes them the largest pawnbroker in the UK. This knowledge will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasise your excellent communication skills and passion for customer service. Mention any experience in busy environments and your willingness to work flexible hours, including Saturdays.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work as a Sales Advisor and how your background aligns with their commitment to community and customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at HARVEY THOMPSON
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the company's values.
✨Demonstrate Your Communication Skills
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions and rehearse them to ensure you convey your ideas effectively.
✨Research the Company’s History and Values
Familiarise yourself with the company’s long-standing history and its community-based approach. Understanding their mission and values will allow you to align your answers with what they stand for, showing that you are genuinely interested in being part of their team.
✨Be Ready for Flexibility Questions
As the role requires Saturday working, be prepared to discuss your availability and flexibility. Highlight any previous experience you have had in similar roles where you adapted to changing schedules or worked in busy environments.
