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- Tasks: Join us as a Centre Assistant, coordinating activities and ensuring guests have an unforgettable experience.
- Company: Scout Adventures is a leading charity dedicated to creating life-changing experiences for young people.
- Benefits: Enjoy 28 days holiday, flexible working, and training opportunities in a supportive environment.
- Why this job: Make a real difference while developing your skills in a fun, active, and rewarding role.
- Qualifications: Customer-focused problem-solving skills and excellent communication; experience in education or volunteering is a plus.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 25685 - 25685 £ per year.
Scout Adventures is looking for a Centre Assistant to join our incredible team at Youlbury. This is your chance to be part of something special, creating unforgettable experiences for young people while developing your own skills in a fast-paced and exciting environment.
Base Location: Youlbury: Boars Hill, Oxford
Salary: £25,685 per annum, Band C, Level 3
Contract Type: Permanent
Hours: 40 hours per week, including evenings and weekends
About the Role
As a Centre Assistant, you'll play a vital role in the daily operations of our busy activity centres. From coordinating activities and supporting volunteers to helping with catering and accommodation, no two days will be the same! You'll be a key point of contact for guests, ensuring they have a fantastic experience while keeping everything running smoothly behind the scenes.
As the Centre Assistant, your Key Responsibilities will include:
- Act as Duty Coordinator, ensuring guest needs are met, managing staff, and handling any issues.
- Hold the emergency phone on a rota basis.
- Assist with kitchen, housekeeping, reception, and adventure activities to maintain high service standards.
- Maintain cleaning schedules, provide resources, and ensure a positive volunteer experience.
- Plan and manage daily operations using online scheduling and resource allocation systems.
What We're Looking for in our Centre Assistant:
- Problem-solving in a customer-focused environment
- Coordinating daily tasks to deliver high-quality customer service
- Background in education, outdoor education, volunteering, or visitor experience (beneficial but not essential)
- Excellent communication skills
- Experience training and coordinating volunteers
- First Aid qualification (or willingness to obtain one)
- Ability to implement the Food Safety Management Plan
Benefits:
- 28 days holiday and going up to 32 days after 2 years' service plus additional days at Christmas
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
Why Join Us?
At Scout Adventures, we believe in creating life-changing experiences for young people and that starts with our team. If you're looking for a fun, active, and rewarding role where you can make a real difference, we'd love to hear from you!
Closing date for applications: 23:59pm Sunday 23rd March 2025
Interviews will be held online on Wednesday 2nd April 2025
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community.
Centre Assistant - Youlbury in Oxford employer: Scouts
Contact Detail:
Scouts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant - Youlbury in Oxford
✨Tip Number 1
Familiarise yourself with Scout Adventures and their mission. Understanding their values and the impact they have on young people will help you connect with the team during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in customer service or coordinating activities. Be ready to share specific examples of how you've successfully managed tasks or resolved issues in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to think on your feet, especially in customer-focused situations, as this will demonstrate your ability to handle the dynamic nature of the Centre Assistant role.
✨Tip Number 4
If you have any experience with outdoor education or working with volunteers, be sure to mention it. Even if it's not essential, showcasing your passion for these areas can set you apart from other candidates.
We think you need these skills to ace Centre Assistant - Youlbury in Oxford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Centre Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, coordination, and any background in outdoor education or volunteering. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for creating memorable experiences for young people. Mention specific examples of how you've demonstrated problem-solving and teamwork in previous roles, and why you want to work at Scout Adventures.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Scouts
✨Show Your Passion for Youth Engagement
Make sure to express your enthusiasm for working with young people. Share any relevant experiences you have in education, outdoor activities, or volunteering that demonstrate your commitment to creating memorable experiences.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully handled challenges in a customer-focused environment. Highlight your ability to think on your feet and resolve issues efficiently, as this is crucial for the Centre Assistant role.
✨Highlight Teamwork and Coordination Experience
Discuss your experience in coordinating tasks and working within a team. Emphasise any roles where you’ve trained or supported volunteers, as this aligns well with the responsibilities of the position.
✨Familiarise Yourself with Food Safety Management
Since the role involves implementing the Food Safety Management Plan, it’s beneficial to have a basic understanding of food safety practices. If you don’t have a qualification yet, express your willingness to obtain one and learn more about it.
