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- Tasks: Join us as a Centre Assistant, coordinating activities and ensuring guests have an amazing experience.
- Company: Scout Adventures is a leading charity dedicated to creating unforgettable experiences for young people.
- Benefits: Enjoy 28 days holiday, a double matching pension, and flexible working arrangements.
- Why this job: Make a real difference in a fun, active role while developing your skills in a supportive environment.
- Qualifications: Customer-focused problem-solving skills; experience in education or volunteering is a plus but not essential.
- Other info: On-site accommodation available; apply by 23rd March 2025 for a chance to join our team!
The predicted salary is between 21500 - 25000 £ per year.
Scout Adventures is looking for a Centre Assistant to join our incredible team at Gilwell Park. This is your chance to be part of something special, creating unforgettable experiences for young people while developing your own skills in a fast-paced and exciting environment.
Base Location: Scout Adventure Gilwell Park, Chingford, E4 7QW - onsite accommodation available
Salary: £25,685 per annum, Band C, Level 3 - (living on-site)
Salary: £27,445 per annum, Band C, Level 3 - inclusive of Outer London Weighting - (living off-site)
Contract Type: Permanent
Hours: 40 hours per week, including evenings and weekends
About the Role
As a Centre Assistant, you'll play a vital role in the daily operations of our busy activity centre. From coordinating activities and supporting volunteers to helping with catering and accommodation, no two days will be the same! You'll be a key point of contact for guests, ensuring they have a fantastic experience while keeping everything running smoothly behind the scenes.
As the Centre Assistant, your Key Responsibilities will include:
- Act as Duty Coordinator, ensuring guest needs are met, managing staff, and handling any issues. Hold the emergency phone, on a rota basis.
- Assist with kitchen, housekeeping, reception, and adventure activities to maintain high service standards.
- Maintain cleaning schedules, provide resources, and ensure a positive volunteer experience.
- Plan and manage daily operations using online scheduling and resource allocation systems.
What We're Looking for in our Centre Assistant:
- Problem-solving in a customer-focused environment
- Coordinating daily tasks to deliver high-quality customer service
- Background in education, outdoor education, volunteering, or visitor experience (beneficial but not essential)
- Excellent communication skills
- Experience training and coordinating volunteers
- First Aid qualification (or willingness to obtain one)
- Ability to implement the Food Safety Management Plan
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
Why Join Us?
At Scout Adventures, we believe in creating life-changing experiences for young people and that starts with our team. If you're looking for a fun, active, and rewarding role where you can make a real difference, we'd love to hear from you!
Closing date for applications: 23:59pm Sunday 23rd March 2025
Interviews will be held online on Wednesday 2nd April 2025
Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Centre Assistant Gilwell Park in East London employer: Scouts
Contact Detail:
Scouts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant Gilwell Park in East London
✨Tip Number 1
Familiarise yourself with Scout Adventures and their mission. Understanding their values and the impact they have on young people will help you connect with the team during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any relevant experience you have in customer service or coordinating activities. Be prepared to share specific examples of how you've successfully managed tasks or resolved issues in a fast-paced environment.
✨Tip Number 3
Brush up on your communication skills, as you'll be interacting with guests and volunteers regularly. Practising clear and effective communication can set you apart and demonstrate your ability to create a positive experience for everyone.
✨Tip Number 4
Consider obtaining a First Aid qualification if you don't already have one. This not only shows your commitment to safety but also aligns with the responsibilities of the Centre Assistant role, making you a more attractive candidate.
We think you need these skills to ace Centre Assistant Gilwell Park in East London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Centre Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, coordination, or any roles involving outdoor education or volunteering. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for working with young people and your enthusiasm for the role. Mention specific examples of your problem-solving skills and any relevant experience that demonstrates your ability to manage tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Scouts
✨Show Your Passion for Youth Engagement
Scout Adventures is all about creating unforgettable experiences for young people. Make sure to express your enthusiasm for working with youth and how you can contribute to their development during the interview.
✨Demonstrate Problem-Solving Skills
As a Centre Assistant, you'll need to handle various challenges. Prepare examples from your past experiences where you've successfully resolved issues in a customer-focused environment, showcasing your ability to think on your feet.
✨Highlight Teamwork and Coordination Experience
This role involves coordinating activities and supporting volunteers. Be ready to discuss your experience in teamwork and how you've effectively managed tasks or led groups in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage daily operations and guest needs. Think of scenarios you might face as a Centre Assistant and how you would handle them, demonstrating your readiness for the role.
