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For Companies At a Glance
- Tasks: Manage enquiries and viewings, create property adverts, and ensure excellent customer service.
- Company: Join X1, a rapidly growing lettings agency with over 5000 properties across the Northwest and Kent.
- Benefits: Enjoy a competitive salary, monthly commission, and a fun, supportive team environment.
- Why this job: Be part of an award-winning team that values exceptional service and personal development.
- Qualifications: Must be a team player with strong communication skills and a full UK driving licence.
- Other info: Permanent, full-time role with flexible hours in Manchester Media City.
The predicted salary is between 18300 - 26100 £ per year.
X1 are looking for a fast-paced, professional, ambitious and passionate person to join our friendly and successful team as a Lettings Negotiator responsible for Enquiries & Viewings in our Manchester Media City branch.
Welcome to X1. X1 Sales and Lettings has been a rapidly expanding business over the last 11 years, with offices in Liverpool, Leeds, Manchester and Kent, an expert qualified team base of over 120 team members and a managed portfolio of over 5000 properties across the Northwest and Kent. Our goal is to develop a culture built around exceptional people, exceptional products and exceptional customer service.
Our Values
We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamship, Accountability, Quality, Fun, Compliance and Flexibility.
Awards and Accolades
We love what we do and we are proud of our achievements. As an agency, we are committed to the utmost professionalism within the sector and are delighted to be continually recognised for our contributions within the industry. In 2023, for the third year running, the UK Property Awards recognised X1 as the Best Lettings Agency in Manchester along with being recognised in 2022 as the Best Lettings Agency in Merseyside. Named as a gold winner in the 2021 British Property Awards, The Negotiator awards also recognised X1 as Lettings Agency of the Year in 2021.
About You
Who are we looking for? A team player - you're always up for a challenge! Enthusiasm, excellent communication & people skills, friendly attitude, strong work ethic, outgoing and confident, organised. Full UK driving licence is essential.
Your role - Enquiries and Viewings Account Manager (Lettings Negotiator)
At X1, we ensure that every customer journey is the best that it can be. Customer service and tenant satisfaction is key and by being a part of the X1 team, you will be expected to contribute to this - first and last impressions are everything. You will be the face of X1 and will be expected to be friendly, well-presented, helpful and professional at all times.
Your primary tasks will be:
- Creating property adverts
- Responding to enquiries
- Booking in viewings
- Conducting viewings
- Sending out application paperwork
- Telephone answering
- Web chat
- Other ad-hoc duties
Department: Lettings
Salary: starting from £22,308 per annum plus monthly commission
Location: Manchester Media City
Contract type: Permanent, full time
Hours: 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday
If you think that you are suited to this role, we would love to hear from you with your CV!
Lettings Administrator in Manchester employer: X1 Lettings
Contact Detail:
X1 Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Manchester
✨Tip Number 1
Familiarise yourself with the local property market in Manchester, especially around Media City. Understanding the area and its amenities will help you engage confidently with potential clients during viewings.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of X1, showcasing a friendly and professional attitude is crucial. Practise scenarios where you handle inquiries or resolve issues to demonstrate your people skills.
✨Tip Number 3
Network with current employees or industry professionals in Manchester. This can provide insights into the company culture at X1 and may even lead to valuable referrals or tips on the application process.
✨Tip Number 4
Prepare for the driving requirement by ensuring your driving skills are sharp. Being able to navigate the area efficiently will not only help you in the role but also show your commitment to fulfilling job requirements.
We think you need these skills to ace Lettings Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Lettings Administrator role. Emphasise your communication skills, customer service experience, and any previous roles in property management or sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at X1 and how your values align with theirs, particularly around customer service and teamwork.
Highlight Your Driving Licence: Since a full UK driving licence is essential for this role, make sure to mention it prominently in your application. This shows you meet one of the key requirements right from the start.
Showcase Your Personality: X1 is looking for an outgoing and confident individual. Use your application to convey your personality. Share examples of how you've successfully engaged with customers or worked as part of a team in past roles.
How to prepare for a job interview at X1 Lettings
✨Show Your Enthusiasm
Make sure to express your passion for the role and the company during the interview. X1 values enthusiasm, so share why you’re excited about the opportunity to work as a Lettings Negotiator and how you can contribute to their team.
✨Demonstrate Excellent Communication Skills
As a Lettings Administrator, strong communication is key. Prepare to showcase your ability to engage with clients effectively. You might want to practice common interview questions and answers to ensure you convey your thoughts clearly and confidently.
✨Highlight Your Organisational Skills
The role requires a high level of organisation. Be ready to discuss your methods for managing multiple tasks, such as booking viewings and responding to enquiries. Providing examples from past experiences can help illustrate your capabilities.
✨Dress Professionally
First impressions matter! Dress smartly for your interview to reflect the professional image that X1 upholds. A well-presented appearance will show that you take the opportunity seriously and are ready to represent the company.
