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- Tasks: Lead a team of 6 in managing collections and negotiating payment plans.
- Company: Join a growing financial services business in the East Midlands.
- Benefits: Enjoy a competitive salary up to £52,000 plus additional perks.
- Why this job: Great opportunity to develop leadership skills and drive team performance.
- Qualifications: Experience in financial services and strong communication skills required.
- Other info: This role is 100% office-based, Monday to Friday.
The predicted salary is between 39000 - 65000 £ per year.
This is an exciting opportunity for an experienced Collections Team Leader (6 FTE) who has previously worked within financial services to join a growing business.
Key Responsibilities of a Collections Team Leader:
- Proactively managing the Collections team who have a portfolio of accounts to arrange payment plans.
- Negotiating agreements/payment plans where appropriate.
- Working closely with clients to achieve the right outcome.
- Make referrals for support and provide advice and information.
- Build excellent customer and stakeholder relationships, both internal and external.
- Achieve targets and KPIs.
- Managing a team of 6 Collections Agents.
Skills and experience:
- Excellent communication skills.
- Good verbal and written communication skills.
- Strong time management & organisation skills.
- Confident at making decisions and accountable for workload.
- Adaptable and flexible in an ever-changing environment.
- Exceptional collaborative skills to work with different departments.
- Able to work efficiently, both independently and within a team environment.
Please follow the link to apply for this Collections Team Leader role.
Collections Team Leader in Nottingham employer: CCA Recruitment Group
Contact Detail:
CCA Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Team Leader in Nottingham
✨Tip Number 1
Familiarise yourself with the financial services industry, especially in collections. Understanding the latest trends and regulations can give you an edge during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss how you drove performance and achieved targets.
✨Tip Number 3
Network with professionals in the financial services sector, particularly those in collections. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare for situational interview questions that assess your problem-solving and decision-making skills. Think of scenarios where you had to adapt quickly and how you handled them.
We think you need these skills to ace Collections Team Leader in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and skills relevant to the Collections Team Leader role. Emphasise your previous work in financial services and any achievements in managing teams or driving performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent communication skills and your ability to build relationships with clients and stakeholders. Mention specific examples of how you've successfully managed a team and achieved targets in the past.
Highlight Relevant Skills: In your application, clearly outline your strong time management, decision-making abilities, and adaptability. Use bullet points to make these skills stand out, as they are crucial for the Collections Team Leader position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at CCA Recruitment Group
✨Showcase Your Leadership Skills
As a Collections Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and drove performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in negotiating payment plans or handling difficult clients. Think of specific scenarios where you achieved positive outcomes and be ready to discuss them.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you effectively communicate with both clients and team members. Use examples that showcase your verbal and written communication prowess.
✨Demonstrate Adaptability
The financial services environment can be fast-paced and ever-changing. Share experiences where you successfully adapted to changes or challenges, illustrating your flexibility and resilience in the workplace.
