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For Companies At a Glance
- Tasks: Help customers find the best mortgage options and build trust through excellent service.
- Company: Join L&C Mortgages, the UK's leading fee-free mortgage broker with over 160 awards.
- Benefits: Enjoy a competitive salary, bonuses, hybrid work options, and fantastic perks like birthday off.
- Why this job: Kickstart your career in financial services with comprehensive training and growth opportunities.
- Qualifications: Customer service experience, strong listening skills, and a passion for helping others are essential.
- Other info: Diversity and inclusion are core values; everyone is welcome to apply!
The predicted salary is between 20000 - 30000 £ per year.
Trainee Mortgage Adviser – Newcastle
£25,000 with great opportunities to earn bonuses
Office based whilst working to achieve competency in role, hybrid/remote working available after.
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Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over 160 awards to its name.
Join us and youll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From The Extra Mile colleague nominations recognising those who go above and beyond, your birthday off and our fabulous Perkbox membership, this is a place that really gives back on the effort you put in.
Were expanding our Newcastle office and again taking on new TraineeMortgage Advisers. With a start date of the 16th June 2025, well coach and teach everything you need to know from scratch, to flourish as a fully fledged adviser within the industry, supporting your growth and development from day one. If you\’re looking to jump start a career in financial services, this is your chance to get in on that growth and join the journey!
The Role
Mortgaging or remortgaging a property can be a daunting experience for first-time and experienced buyers alike, and getting the right deal is a crucial factor in putting buyers and homeowners minds at ease. Luckily for them, thats exactly where you will come in. From starter homes to investment properties, youll be there on the end of the phone with the kind of advice that helps makes property dreams come true.
Youll scope out the best mortgage options through listening to customers stories and circumstances, fully documenting these and coming up with a solution that both meets their needs and satisfies regulatory rules and standards as you go.
We\’ll arm you with all the info you need to help make the best decisions for our customers. Will they be best served by a fixed-term or variable mortgage?Do they need the option to overpay each month? What about feefree early exit? You\’ll need to be clear and By doing all this, youll demonstrate L&C values, our passion for mortgages and why our customers were right to choose us.
Of course, there will be administrative work along the way but, above all, its about building that rapport and a real sense of trust that youre going to do everything you can to deliver a compliant deal that really works for the customer.
FCA Certification Regime & Conduct Rules
L&C is regulated by the Financial Conduct Authority (FCA) and is classified as an Enhanced Firm under the Senior Managers and Certification Regime (SM&CR). This role will fall into the Certification and Conductelements of the regime. L&C will be required to attest to your integrity,competence, and financial soundness on an initial and regular basis if youre successful in your application and as a Certification Regime employee, your personal and professional details will be published in the FCAs Directory which is accessible to the public. This can provide comfort to customers that they are dealing with a legitimate and monitored Adviser that belongs to a firm with a solid culture and ethics.
You will also be personally subject to the 5 FCA Conduct Rules. You may already be aware of these but dont worry if not. If successful in securing an interview and role, a detailed explanation and training will be provided.
About You
Your background employment within customer service has already helped you to hone your listening skills and develop a sense of empathy that customers can really sense when they talk to you. Now youre looking to really push your career to the next level, working hard for that all-important personal and professional development. You may have some sales and product delivery skills already, with experience
Youre going to need serious organising and prioritising skills to max-out on productivity and results without compromising on quality of care. Not to mention solid IT skills and a team-focused approach that allows you to pick up a colleagues case when theyre unable to take a call so that they can do the same for you when needed. Finally, youre going to need bags of confidence, because there are going to be decisions to make as to which offers you put in front of customers. So, youll be dedicated to knowing the market andwhats out there in order to build that confidence and deliver the best solutions.
Why join L&C?
We care about our customers, but our employees are what make the magic happen. Were always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity. The standard of training is as high as it can be, so that the service youre able to deliver is at the same level. What you do with it and where you take your role from there is up to you because there are ample opportunities to flourish and progress.
Joining L&C means having the chance to:
- Enrol on an in-depth induction programme with a proven track record of success
- Opportunity to gain a CeMap, LIBF qualification upon passing the exam and be supported to become a certified mortgage expert
- Be a part of an incentive scheme that is both customer-centric and reflective of your efforts
- Have access to our comprehensive Employee benefit and support schemes
- Come celebrate at our biannual Winter and Summer socials, and plenty of other events amongst your team and section
- … and much more!
Find out more and get in touch today!
Trainee Mortgage Advisor in Newcastle Upon Tyne employer: London & Country Mortgages
Contact Detail:
London & Country Mortgages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Mortgage Advisor in Newcastle Upon Tyne
✨Tip Number 1
Familiarize yourself with the mortgage market and current trends. Understanding different types of mortgages, such as fixed-term and variable options, will help you speak confidently during your interview and show that you're proactive about your future role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role emphasizes building rapport and trust with clients, sharing specific examples of how you've successfully assisted customers in the past can set you apart from other candidates.
✨Tip Number 3
Demonstrate your organizational skills by discussing how you manage multiple tasks or prioritize work. This is crucial for a Trainee Mortgage Advisor, so be ready to share strategies that have worked for you in previous roles.
✨Tip Number 4
Show enthusiasm for personal and professional development. L&C Mortgages values growth, so express your eagerness to learn and take advantage of the training opportunities they offer, like obtaining your CeMap qualification.
We think you need these skills to ace Trainee Mortgage Advisor in Newcastle Upon Tyne
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Trainee Mortgage Adviser position. Understand the key responsibilities and required skills, such as customer service experience and strong listening abilities.
Tailor Your CV: Customize your CV to highlight relevant experiences that align with the role. Emphasize any customer service or sales experience, and showcase your organizational and IT skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at L&C Mortgages and how your background makes you a great fit for the team.
Showcase Your Soft Skills: In your application, emphasize your soft skills such as empathy, confidence, and teamwork. Provide examples of how you've used these skills in previous roles to build rapport with customers.
How to prepare for a job interview at London & Country Mortgages
✨Show Your Customer Service Skills
Since the role emphasizes customer interaction, be ready to share examples from your past experiences that highlight your listening skills and empathy. This will demonstrate your ability to connect with clients and understand their needs.
✨Understand Mortgage Basics
Familiarize yourself with basic mortgage concepts and terminology before the interview. This knowledge will not only impress the interviewers but also show your commitment to learning and growing in the financial services industry.
✨Demonstrate Organisational Skills
Prepare to discuss how you prioritize tasks and manage your time effectively. The role requires strong organizational skills, so providing specific examples of how you've successfully handled multiple responsibilities will be beneficial.
✨Express Your Desire for Growth
Convey your enthusiasm for personal and professional development during the interview. Talk about your career aspirations and how you see this role as a stepping stone to achieving your goals within the company.
