Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with care and promote their wellbeing in a safe environment.
- Company: Riverside is a housing association dedicated to enhancing lives and revitalising communities.
- Benefits: Enjoy competitive pay, generous pension, and investment in your personal development.
- Why this job: Make a real impact while working in a diverse and inclusive environment.
- Qualifications: Experience with diverse backgrounds, strong communication skills, and a compassionate attitude required.
- Other info: Flexible shifts available; apply early as positions may close before the deadline.
Job Description
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Relief Worker
You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.Â
About you
We are looking for someone with:
- Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)Â
- Compassion, patience, and empathy
- A strong customer focus
- Excellent communication skills both written and verbal
- Flexibility to cover shifts, sometimes at short noticeÂ
- Approachable with a positive attitudeÂ
- Excellent team player who can work flexibly to meet business requirements
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.Â
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pensionÂ
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Contact Detail:
Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Worker
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to diversity and community support will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight your experience working with diverse groups. Whether it's through personal, volunteer, or professional experiences, be ready to share specific examples that demonstrate your compassion and empathy.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability. Since the role requires covering shifts at short notice, think of instances where you've successfully managed unexpected changes in your work schedule.
✨Tip Number 4
Showcase your communication skills by being clear and concise in your conversations. Practice articulating your thoughts on customer service and teamwork, as these are key aspects of the Relief Worker role.
We think you need these skills to ace Relief Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with diverse groups or in customer service roles. Use specific examples to demonstrate your compassion, patience, and communication skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Riverside's mission. Mention how your values align with theirs and provide examples of how you've made a positive impact in previous roles.
Highlight Flexibility: Since the role requires flexibility in covering shifts, emphasise your availability and willingness to adapt to changing schedules. This shows you are ready to meet the demands of the job.
Showcase Teamwork Skills: Riverside values excellent team players. Include examples in your application that demonstrate your ability to work collaboratively and supportively within a team environment.
How to prepare for a job interview at Riverside Group
✨Show Your Compassion
As a Relief Worker, demonstrating compassion and empathy is crucial. Be prepared to share examples from your past experiences where you've shown understanding and support to individuals from diverse backgrounds.
✨Highlight Your Flexibility
Since the role requires flexibility in covering shifts, make sure to discuss your availability and willingness to adapt to changing schedules. This shows that you are ready to meet the needs of the organisation.
✨Emphasise Teamwork
Riverside values excellent team players. Prepare to talk about your experiences working in teams, how you contribute positively, and how you handle conflicts or challenges within a group setting.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, and Riverside's approach to customer care. This shows your genuine interest in the position and the company.
