Medical Receptionist

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a busy medical environment. This role requires strong administrative and office skills, as well as the ability to manage multiple tasks efficiently while maintaining a welcoming atmosphere., Greet patients warmly and assist them with the check-in process.

• Manage appointment scheduling and confirmations, ensuring an organised calendar for healthcare providers.

• Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate personnel.

• Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.

• Process patient registrations and insurance information efficiently.

• Handle billing inquiries and assist with payment processing as required.

• Collaborate with medical staff to ensure smooth operations within the practice.

• Keep the reception area tidy and organised, creating a pleasant environment for patients.

Previous experience in a medical or healthcare setting is preferred but not essential.

• Strong administrative skills with proficiency in office software applications.

• Excellent communication skills, both verbal and written, with a friendly demeanour.

• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.

• A commitment to providing outstanding customer service to patients and their families.

• Familiarity with medical terminology is an advantage but not mandatory.

If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist., * Administrative experience: 1 year (preferred)

• Office experience: 1 year (preferred)

• Employee discount

• Free parking, Job Types: Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 30 – 35 per week

Benefits:

• Employee discount

• Free parking

Schedule:

• Day shift

• Monday to Friday

• No weekends