Roadshow Event Manager in Hertford

ARE YOU THE ONE?

With all the exciting new technology we have on the horizon, we are looking for a pro-active, engaging, and confident Event Manager to join our team on our Contact Centre Roadshow activation.

You will be the essential link between our products and Contact Centre advisors, providing a best-in-class experience from start to finish.Youll create excitement and a buzz around our products by sharing your expert knowledge, boosting brand love, and really driving knowledge retention.

If youre able to demonstrate previous Event Manager experience in public-facing events or brand activations, in high-profile and high-pressure environments this role is for you!

If youre passionate about the latest technology able to lead the team over the duration of our roadshow APPLY NOW!

WHAT YOULL BE UP TO

OPERATIONAL MANAGEMENT AND EXECUTION

Manage promotional stand operations as per client requirements, leading a team of Product Trainers and support staff to ensure effective role management.Build relationships with Contact Centre management to drive engagement and provide a point of escalation for technical issues, implementing solutions and sharing best practices. Oversee connectivity, device readiness, and stock management to ensure smooth activations.

CUSTOMER EXPERIENCE Create an unforgettable brand experience by engaging advisors, boosting footfall, and driving product interest. Deliver outstanding interactions to influence sales and foster brand loyalty. Adapt communication for a personalised approach, exceed targets, and share best practices. Strengthen brand advocacy through meaningful relationships and memorable experiences.

BRAND AWARENESS

Confidently answer queries, showcasing brand expertise and product knowledge.Stay updated on competitors, demonstrate products engagingly, and upsell to maximize sales and conversions.

REPORTING AND FEEDBACK

Capture key moments through photos and videos, report daily achievements, share feedback and best practices, and track data for performance analysis.

ARE YOU OUR PERFECT PARTNER?

• Youre experienced in events management in a relevant industry
• Youre experienced in delivering public-facing or brand events
• Youre experienced in customer service or retail
• Youre experienced with logistics, reporting, and site management
• Youre self-motivated and proactive
• Youre able to work well under pressure in a fast-paced environment
• Youre positive, with a can-do attitude
• Youre customer centric
• Youre adaptable and flexible
• Youre motivated by sales and service
• Youre personable
• Youre a strong communicator
• You have a UK drivers licence

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £200 per day
• Performance Bonus £25 per day

WHO ARE WE?

Were Blue Square.An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands.We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success.We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them.

POINTS TO NOTE:

• Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role
• If youre an internal candidate, remember to use your company email address to apply
• Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role
• Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application
• Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square