The successful Senior Telesales Advisor will provide an excellent service to new and existing customers, ensuring that their requirements and expectations are met whilst maximising upselling opportunities to achieve set KPIs and targets.
You will manage your own customer base, ensuring customer satisfaction whilst resolving customer queries regarding orders and products, making outbound calls and updating systems accordingly.
This is a fantastic opportunity for a highly motivated individual that thrives in a sales-driven environment and is looking to progress their sales career within a supportive setting!
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Proven experience in a sales role
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Experience of working towards set KPIs and targets
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Ability to build and maintain lasting customer relationships
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Ability to work in collaboration with other departments to maximise customer service and increase sales
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Excellent written and verbal communication skills
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Excellent time management and ability to prioritise workload
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Good IT skills
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Annual leave
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Company pension
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Cycle to work scheme
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Employee discount
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Free parking
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On-site parking
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Sick pay, In return we are offering:
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A competitive basic salary + commission
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Hours of work: 9am – 5pm across Monday-Friday
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28 days annual leave including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day)
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Long Service Award days
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Employee Assistance Programme
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Cycle to Work Scheme
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Life Assurance Scheme
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Pension Scheme
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Staff Discounts
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Enhanced Sick Pay
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Learning and development opportunities, * Company pension
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Cycle to work scheme
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Employee discount
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Free parking
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On-site parking
Schedule:
- Monday to Friday
Contact Detail:
Vero HR Recruiting Team