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- Tasks: Lead the front of house team, engage guests, and ensure a great dining experience.
- Company: Join the award-winning Red Lion, a vibrant local pub known for its community spirit.
- Benefits: Enjoy flexible working, 25% off food & drink, and early access to wages.
- Why this job: Be part of a fun team, enjoy social events, and develop your skills in hospitality.
- Qualifications: Must be at least 18 years old; no prior experience needed.
- Other info: Perfect for people who love food, drink, and connecting with others.
The predicted salary is between 20000 - 28000 £ per year.
FOH TEAM LEADER – West Midlands Location- Red Lion Are you a great team player? You don’t need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. Can you… Welcome and engage every guest Prepare and serve our high-quality food and drink Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues To be considered for this position you must be at least 18 years old as it involves the sale of alcohol. A little bit about us… We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. The Red Lion is a well established, award winning locals pub which is located within 2 miles of Wolverhampton. We are centered around customer satisfaction, from guests looking for a quiet meal, or a creating a party atmosphere with family and friends, we can cater to all occasions. We’re famous for our weekend entertainment and the community centre for all things sport, whether they want to watch the game or play Pool or Darts or keep up to date with all the live sports. What’s in it for you? Flexible Working VIP entry to our pubs and bars 25% off Food & Drink for you and ALL your friends in over 800 sites Early access to your earned wages Join team socials and create friendships for life Award winning development programmes At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Red Lion directly.
FOH TEAM LEADER - West Midlands employer: Stonegate - Proper Pubs
Contact Detail:
Stonegate - Proper Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH TEAM LEADER - West Midlands
✨Tip Number 1
Show your enthusiasm for customer service! When you meet the team or during any informal chats, express your passion for creating great experiences for guests. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Familiarize yourself with the Red Lion's menu and offerings. Being knowledgeable about the food and drink can help you make recommendations that elevate guest experiences, which is a key part of the job.
✨Tip Number 3
Connect with the local community! Engage with regulars or locals on social media or in person. Showing that you understand and appreciate the pub's role in the community can demonstrate your commitment to the position.
✨Tip Number 4
Be prepared to discuss your teamwork skills. Think of examples where you've worked well in a team setting, as this role emphasizes being a great team player. Highlighting this during conversations can make a positive impression.
We think you need these skills to ace FOH TEAM LEADER - West Midlands
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the FOH Team Leader position entails. Highlight your ability to connect with guests and work as part of a team in your application.
Showcase Your People Skills: Emphasize your interpersonal skills in your CV and cover letter. Mention any experiences where you successfully engaged with customers or worked collaboratively with a team.
Highlight Relevant Experience: Even if you don't have direct experience in a bar or pub setting, include any customer service roles or teamwork experiences that demonstrate your capability to deliver great guest experiences.
Express Your Passion: Convey your enthusiasm for food, drink, and creating enjoyable experiences for guests. This can set you apart from other candidates who may not share the same passion.
How to prepare for a job interview at Stonegate - Proper Pubs
✨Show Your People Skills
As a FOH Team Leader, connecting with guests and your team is crucial. Be prepared to share examples of how you've engaged with customers or worked effectively in a team setting.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for providing great service and creating memorable experiences for guests. Talk about what you love about the hospitality industry and how you can contribute to the welcoming atmosphere at the Red Lion.
✨Know the Menu
Familiarize yourself with the food and drink offerings at the Red Lion. Being able to make recommendations shows that you're proactive and ready to elevate guest experiences right from the start.
✨Emphasize Cleanliness and Safety
Highlight your understanding of the importance of maintaining a clean and safe environment. Share any relevant experiences where you ensured safety standards were met, as this is vital for both guests and colleagues.
