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- Tasks: Help customers with tyre and battery breakdowns, providing clear solutions and support.
- Company: Join the AA, a trusted brand known for exceptional service and support.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Make a real impact in people's lives while working in a supportive team environment.
- Qualifications: Preferably NVQ 2 in Vehicle Maintenance; full driving license required.
- Other info: Diversity is valued here; apply with or without a CV!
The predicted salary is between 42000 - 46000 £ per year.
Company description Start your journey today; join the AA. As our Roadside Assistant Mechanic, you will assist our customers with mainly tyre and battery related breakdowns. With your empathetic approach, you’ll ask the right questions, explain your solutions clearly, and ensure they can get back on the road swiftly. Rain or shine, day or night, you’ll be there—ready for anything. And it’s not just about the technical know-how; it’s about connecting with people. You’ll be part of a tight-knit, supportive team, providing exceptional service and making a real impact in people’s lives. If you’re newly qualified or have some experience in the industry – this role is perfect for you. We’ll enhance your skills with ongoing support and training. If you have the motivation to excel, we’d love to hear from you! Take a look at all things The AA at our You Tube channel: The AA – YouTube Salary: £44,000 OTE Basic Salary £28,550 Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family You’ll need : Preferable but not essential: NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you. To be happy working shifts, which could include evenings, weekends and Bank Holidays You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A clear communicator. You can explain things to your customers in a way that makes them aware of what’s going on and reassures them that their needs will be met. Additional information For more information about working for the AA take a look at our website, As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today
Roadside Assist Mechanic - Bournemouth - Field Based employer: The Automobile Association
Contact Detail:
The Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic - Bournemouth - Field Based
✨Tip Number 1
Familiarize yourself with common roadside issues, especially tyre and battery problems. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by explaining technical concepts in simple terms. Being able to reassure customers and clearly articulate solutions is key to excelling in this role.
✨Tip Number 3
Show your flexibility and willingness to work shifts, including evenings and weekends. Highlighting your adaptability can set you apart from other candidates.
✨Tip Number 4
Research the AA's values and culture, particularly their commitment to diversity and inclusion. Demonstrating alignment with these values during your interview can strengthen your application.
We think you need these skills to ace Roadside Assist Mechanic - Bournemouth - Field Based
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Roadside Assistant Mechanic. Highlight your technical skills, especially in tyre and battery-related breakdowns, and emphasize your ability to connect with customers.
Tailor Your Application: Customize your application to reflect the qualities the AA is looking for. Mention your experience or qualifications related to vehicle maintenance and repair, and showcase your communication skills.
Show Your Motivation: Express your enthusiasm for the role and the company. The AA values motivation and a willingness to learn, so make sure to convey your eagerness to excel and grow within the team.
Complete the Application Form: Follow the instructions carefully when filling out the application form. If you're applying without a CV, clearly list your most recent experience and qualifications to ensure the hiring team has all the necessary information.
How to prepare for a job interview at The Automobile Association
✨Show Your Empathy
As a Roadside Assistant Mechanic, connecting with customers is key. During the interview, demonstrate your empathetic approach by sharing examples of how you've helped others in stressful situations. This will show that you understand the importance of customer service.
✨Communicate Clearly
The job requires clear communication with customers about technical issues. Practice explaining complex concepts in simple terms. You might even role-play potential scenarios to showcase your ability to reassure and inform customers effectively.
✨Highlight Your Flexibility
Since the role involves working shifts, including evenings and weekends, be prepared to discuss your availability. Share any previous experiences where you adapted to changing schedules or worked in various conditions, emphasizing your readiness for anything.
✨Demonstrate Team Spirit
While the role involves independent work, being part of a supportive team is crucial. Talk about your experiences working collaboratively with others, and how you contribute to a positive team environment. This will show that you value teamwork as much as individual performance.
