IT Engineer - GBP 28000 in Middlesbrough

IT Engineer – Exciting Career Opportunity

?? Location: Middlesbrough
?? Salary: £28,000
?? Join a Fast-Growing, Innovative IT Team!

Are you a passionate, driven, and customer-focused IT professional looking for your next challenge? Do you have a knack for troubleshooting, problem-solving, and implementing cutting-edge IT solutions? If so, this is the perfect role for you!

We\’re on the lookout for a highly skilled Senior IT Support & Project Engineer to join our expanding Technical Support Team. This role is more than just support, it\’s about leading projects, designing solutions, and making a real impact for customers across the UK.

What You\’ll Be Doing:

* Technical Support – Provide expert remote & on site support for clients, ensuring smooth operations.
* Project Implementation – Work closely with the Project Delivery Manager to plan, design, and execute IT projects.
* Incident Management – Act as an escalation point for major incidents, working collaboratively to resolve critical issues.
* Proactive IT Monitoring – Identify potential issues before they impact customers and recommend improved solutions.
* Customer Excellence – Deliver outstanding customer service, keeping clients updated and ensuring seamless IT performance.
* Continuous Learning – Stay ahead of the curve with research, testing, and professional development in emerging technologies.
* Documentation & Knowledge Sharing – Contribute to internal knowledge bases and best practices to support the team.

What You\’ll Bring to the Team:

? 3+ years of experience in a technical support role, with server project experience.
? Strong communication skills – confident in customer-facing situations.
? Self-motivated & adaptable – able to work independently and as part of a dynamic team.
? Excellent troubleshooting & problem-solving abilities.
? A proactive mindset – able to manage workloads, prioritise effectively, and work under pressure.
? A full, clean UK driving license – this role includes occasional travel.

Technical Skills We\’re Looking For:

?? Operating Systems: Windows 10/11, Windows Server (2012, 2016, 2019, 2022).
?? Infrastructure & Networking: Active Directory, Group Policy, Cisco Meraki, Ubiquiti, Hyper-V.
? Cloud & Collaboration: Microsoft Office 365, SharePoint, OneDrive, Teams.
?? Network Security & Firewall Configuration.
?? Server Migrations & Installations.

Desirable Certifications:

If you hold certifications such as MCSE, MCSA, MCITP, or CCNA, that\’s a huge plus! However, a strong technical mindset and proven experience are just as valuable.

Why Join Us?

* Competitive salary with overtime available for project work.
* Ongoing professional development – access to training and certifications.
* Career progression – opportunities to grow within a rapidly expanding company.
* Supportive and collaborative team environment.
* Ready to Take the Next Step in Your IT Career?

We\’re looking for someone who\’s ready to hit the ground running, contribute to exciting projects, and make a real difference. If that sounds like you, apply today!

? Successful candidates will be required to complete a DBS check.