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For Companies At a Glance
- Tasks: Lead and inspire the Admin and Delivery Teams while ensuring top-notch customer service.
- Company: Join Bensons for Beds, a leader in sleep wellness with over 100 years of experience.
- Benefits: Enjoy competitive salary, employee discounts, health cashback options, and career progression opportunities.
- Why this job: Be part of a dynamic team focused on excellence and continuous learning in a supportive environment.
- Qualifications: Previous admin experience and strong communication skills are essential; customer service experience is a plus.
- Other info: Flexible working hours and a culture that values feedback and personal development.
The predicted salary is between 25000 - 35000 £ per year.
Job Description
Admin Supervisor £29,702 + Benefits. Based in Ayr. Required to support the Stock Control and Admin Manager, assisting with the management of the Admin and Delivery Teams by supplying an excellent service. Can achieve both short term and long-term goals set out to you to help and support the Stock and Admin Manager with overall department objectives.
Working hours : Monday to Friday – 8.00 – 5pm or any combination 7.00am – 4pm or 8.30 – 5.30pm.
The Role
- Providing a customer focused approach to every task within the Admin and Delivery Team.
- Willing and open to learning new skills throughout the working day.
- Lead, motivate and inspire the team daily, developing a culture of open and continuous communication.
- Deliver exceptional standards and disciplines across the site, promoting a right first time standard.
- Working closely with the Stock and Admin Manager to ensure we drive a high standard for all areas covered within the Admin and Delivery Teams.
- End of Day Adjustments for all four sites in the North – checking the reasons why they have occurred.
- Undertake root cause and trend analysis, then proactively educate the inventory and operational teams on issues that arise, which could have been solved at source.
- Actively manage the teams activity and development through direct reports; which includes being responsible for performance reviews, coaching and development, leading to a high performing team.
- Support the Stock and Admin Manager with succession planning within the department.
- Willing to support with any other roles as required by the Stock and Admin Manager
- Working with the warehouse supervisors to ensure daily intake is accurate for stock integrity.
- Consult with warehouse and other internal teams to drive best-practice in inventory accuracy and damage reduction.
The Skills
- Previous administration experience is essential
- Customer Service experience would be advantageous.
- Well organised
- Knowledge of Microsoft packages & computer literate
- Good verbal and written communication
- Excellent attention to detail and ability to work to deadlines
- Ability to accept constructive feedback with the aim to improve performance
The Benefits
In return for your contribution to the team’s performance, we offer a competitive base salary plusall these extra benefits:
- *Employee discount scheme for Bensons products
- *Medicash – cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
- *Unum Income Protection – for peace of mind if you’re off work long term due to illness
- *Pension scheme – provided by Legal & General
- *Discounted Gym membership
- *Cycle to Work scheme
- *Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
- *Enhanced maternity and adoption leave
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Learning and development programmes to gain new knowledge and skills
- Career progression – access to internal opportunities to build your career within Bensons for Beds
- *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
(*qualifying periods and terms apply)
About Bensons for Beds
We're Bensons for Beds! We put Sleep Wellness™ at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence.
If you're looking for a great Warehouse role, we would love to have a chat….
Admin Supervisor employer: Bensons For Beds
Contact Detail:
Bensons For Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Supervisor
✨Tip Number 1
Familiarize yourself with the specific responsibilities of an Admin Supervisor at Bensons for Beds. Understanding their focus on customer service and team motivation will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight any previous experience in administration and customer service, as these are essential skills for this role. Be ready to share examples of how you've successfully managed teams or projects in the past.
✨Tip Number 3
Show your willingness to learn and adapt by discussing any new skills you've acquired recently. This aligns with their emphasis on continuous improvement and development within the team.
✨Tip Number 4
Prepare to discuss your approach to performance reviews and coaching. They value a high-performing team, so demonstrating your ability to lead and inspire others will set you apart from other candidates.
We think you need these skills to ace Admin Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration and customer service experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and ability to motivate a team. Mention specific examples of how you've successfully managed teams or improved processes in previous roles.
Showcase Your Skills: Emphasize your proficiency with Microsoft packages and your attention to detail. Provide examples of how these skills have helped you meet deadlines and improve performance in past positions.
Prepare for Potential Questions: Think about how you would respond to questions regarding team management, customer service challenges, and your approach to continuous improvement. Be ready to discuss your experiences in these areas during an interview.
How to prepare for a job interview at Bensons For Beds
✨Show Your Leadership Skills
As an Admin Supervisor, you'll need to lead and motivate your team. Be prepared to share examples of how you've inspired others in previous roles and discuss your approach to fostering a culture of open communication.
✨Demonstrate Customer Focus
Highlight your customer service experience during the interview. Discuss specific instances where you provided exceptional service and how that aligns with the company's commitment to a customer-focused approach.
✨Be Ready for Problem-Solving
The role involves root cause analysis and proactive education of teams. Prepare to discuss how you've tackled challenges in the past and your methods for identifying and resolving issues effectively.
✨Emphasize Organizational Skills
With responsibilities across multiple sites, strong organizational skills are crucial. Share how you manage tasks and deadlines, and provide examples of how you've maintained attention to detail in your work.
