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- Tasks: Lead a team, drive sales, and ensure excellent customer service in a vibrant travel agency.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognized for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong focus on work-life balance.
- Why this job: Be a role model in a fun environment that values innovation, teamwork, and personal growth.
- Qualifications: 2 years of travel sales experience and strong leadership skills are essential.
- Other info: Opportunities for apprenticeships and a commitment to colleague welfare and development.
The predicted salary is between 28800 - 43200 £ per year.
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Supportive
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Motivational
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Innovative
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Loyal
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Excellent
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You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
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You have 2 years travel sales experience and supervising a team under your belt.
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You achieve your own sales targets and drive your team to achieve their individual targets.
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Your exceptional communication and customer service skills are at the forefront of your day-to-day.
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You love numbers and are able to stay on top of the branchs sales and targets.
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You are enthusiastic, optimistic and committed to contribute to the growth of the business
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You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession
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Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
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Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
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Enable the effective day-to-day operation of your branch and foreign exchange bureau.
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Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
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Oversee and support your teams performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
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Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
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Assist in the recruitment of colleagues into your branch, including apprentices – you will ensure their development is tailored to their talent progression.
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Opportunities to travel on educational trips
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend bonus scheme
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Smile Rewards A personalised MasterCard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
Branch Manager in Watford employer: Hays Travel Ltd.
Contact Detail:
Hays Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Watford
✨Tip Number 1
Show your passion for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Tip Number 2
Demonstrate your leadership skills by discussing specific examples where you successfully led a team to achieve sales targets. Highlight your coaching methods and how you motivate others.
✨Tip Number 3
Familiarize yourself with Hays Travel's SMILE values and be prepared to discuss how you embody these values in your work. This will show that you align with the company culture.
✨Tip Number 4
Research local community events and promotional activities that Hays Travel is involved in. Being knowledgeable about these can help you demonstrate your commitment to boosting branch performance.
We think you need these skills to ace Branch Manager in Watford
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasize your travel sales experience and any leadership roles you've held. Provide specific examples of how you've led a team to achieve targets and improved customer service.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure to demonstrate your strong communication skills in your cover letter and CV. Use clear and engaging language to convey your passion for travel and customer service.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Branch Manager position. Mention your enthusiasm for contributing to the growth of the business and your commitment to colleague development.
How to prepare for a job interview at Hays Travel Ltd.
✨Show Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your coaching and mentoring abilities.
✨Demonstrate Your Sales Acumen
Since achieving sales targets is crucial for this role, come ready to discuss your previous sales experiences. Highlight how you met or exceeded targets and how you motivated your team to do the same.
✨Emphasize Customer Service Excellence
Exceptional communication and customer service skills are key. Prepare to discuss situations where you went above and beyond for customers, showcasing your commitment to service excellence.
✨Be Enthusiastic About Travel
Your passion for travel should shine through during the interview. Share your travel experiences and how they have shaped your understanding of customer needs in the travel industry.
