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- Tasks: Help customers and pets while maintaining store standards in a fun retail environment.
- Company: Join Jollyes, an award-winning pet retailer with over 100 stores and a passion for pets.
- Benefits: Enjoy flexible hours, discounts on pet products, and a supportive wellbeing package.
- Why this job: Be part of a top-rated company with opportunities for growth and a vibrant team culture.
- Qualifications: Looking for friendly, customer-focused individuals with retail experience and a love for pets.
- Other info: Part-time position with 15 hours per week; flexible shifts required.
Job Description
Retail Sales Assistant – Jollyes The Pet People – Congleton. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Congleton store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
So, what's in it for you? The Benefits:At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
- £8.18 – £11.44 per hour
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into Supervisory, Management or Support roles – you really can have a great career with Jollyes!
* = Pro rata for part time colleagues
What do we need from you?:Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
- We are seeking people with a fun personality who are great at interacting with pets and people.
- Enjoy the challenges of a fast-paced retail workplace.
- Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
- Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
- Part time, permanent position – 15 hours per week
About Jollyes The Pet PeopleJollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. And with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
To ApplyIf you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your passion for pets during the interview! Share personal stories about your experiences with animals, as this will resonate with the Jollyes brand and demonstrate that you align with their values.
✨Tip Number 2
Familiarize yourself with Jollyes' products and services before your interview. Being knowledgeable about their offerings will help you engage in meaningful conversations and show that you're genuinely interested in the role.
✨Tip Number 3
Highlight your customer service skills by preparing examples of how you've provided excellent service in previous roles. Jollyes values friendly and helpful interactions, so be ready to showcase your ability to connect with customers.
✨Tip Number 4
Be flexible with your availability. Since the role requires covering shifts over evenings and weekends, expressing your willingness to work varied hours can make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Pets: In your application, make sure to express your love for pets and how it aligns with Jollyes' mission. Share any personal experiences or stories that highlight your connection with animals.
Highlight Customer Service Skills: Since the role emphasizes providing excellent customer service, include specific examples from your past experiences where you successfully assisted customers, resolved issues, or created a positive shopping experience.
Demonstrate Flexibility: Mention your availability and willingness to work flexible hours, including evenings and weekends. This shows that you are ready to meet the demands of the retail environment.
Emphasize Teamwork: Jollyes values collaboration, so highlight any experiences where you worked effectively as part of a team. Discuss how you contributed to achieving team goals or maintaining store standards.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate with the company's values and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this is crucial for a Sales Assistant position.
✨Emphasize Teamwork
Jollyes values collaboration, so be ready to discuss how you've worked effectively in a team. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Be Flexible and Adaptable
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to work evenings and weekends. This shows that you're committed and ready to meet the store's needs.
