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For Companies At a Glance
- Tasks: Lead the conference and event areas, ensuring top-notch service and smooth operations.
- Company: Join The Westin London City, a luxury hotel with stunning views and a wellness-focused mission.
- Benefits: Enjoy staff accommodation rates, health plans, continuous learning, and meals on duty.
- Why this job: Be part of a supportive team that values your growth and enhances guest experiences.
- Qualifications: Experience in a similar role, strong communication skills, and a passion for service are essential.
- Other info: Opportunity to work near iconic London landmarks and participate in social events.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
JOIN OUR FAMILY
The Westin London City boasts an impressive riverside location and spectacular views over Londons historic River Thames. Overlooking Shakespeares Globe and the striking Tate Modern, our luxury spa hotel offers 226 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities.
Our mission is To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves.
At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.
Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of Londons most iconic landmarks.
A DAY IN THE LIFE OF A CONFERENCE & EVENTS SUPERVISOR AT THE WESTIN LONDON CITY
What you'll be doing…
Reporting to the Banqueting & Event Manager, you can expect your working day to include the following.
- Ensure smooth day to day running of the conference & event areas at the hotel
- Leading the food & beverage teams and using extensive food and beverage knowledge to provide incredible five star service.
- This is a hands-on operational position which will ideally suit a meeting and event operations professional who has a passion for providing amazing service, experiences and has a high level of attention to detail.
- The Supervisor will lead by example in the operation and support the entire food and beverage team, ensuring full rota coverage, staffing levels and provision of excellent service at all times.
- In this, the supervisor will help lead shifts in the event spaces, restaurant, wine bar as required.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of Conference & Events Supervisor, you will need the following qualities and skills:
- Have a flexible and teamwork-based approach to work, assisting with other areas of the hotels food and beverage operation where needed.
- Communicating with and looking after the conference team.
- Proven success in a similar role and high-quality environment, experience required
- A team player with the drive and passion to succeed, with excellent communication and interpersonal skills.
- Strong work ethic and desire to progress.
- A charismatic and talented individual with a big heart and genuine smile who passionately wants to make a difference in the hotel.
- Empathy towards your customers and colleagues.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Staff accommodation rates across UK (Mariott & 4C Group Hotels)
- Life Assurance Cover
- Cycle to Work Scheme
- Technology Scheme
- Health Cash Plan (HSF)
- Referral Bonus Scheme
- Workplace pension scheme
- Access to Employee Assistance Program (EAP) and Wellbeing Support
- Eyecare vouchers
- Continuous Learning & Development opportunities
- Recognition Programme
- Opportunity to attend Social events.
- Meals on duty (saving you £1000 per year approx.)
EQUAL OPPORTUNITIES
4C Group and The Westin London City are an equal opportunity employer.
About 4C Group
4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The groups mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.
AMRT1_UKCT
Conference & Events Supervisor employer: Westin Hotels
Contact Detail:
Westin Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor
✨Tip Number 1
Familiarize yourself with the Westin's wellness mission and values. Understanding how they prioritize guest well-being will help you align your approach during interviews and demonstrate your passion for creating exceptional experiences.
✨Tip Number 2
Highlight your experience in leading food and beverage teams. Be ready to share specific examples of how you've successfully managed events or improved service quality in previous roles, as this will showcase your operational expertise.
✨Tip Number 3
Emphasize your teamwork and communication skills. Since the role requires collaboration with various departments, be prepared to discuss how you've effectively worked with others to achieve common goals in past positions.
✨Tip Number 4
Showcase your attention to detail and customer empathy. Prepare to give examples of how you've gone above and beyond to ensure guest satisfaction, as this aligns perfectly with the Westin's commitment to providing five-star service.
We think you need these skills to ace Conference & Events Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Conference & Events Supervisor position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in event management or hospitality. Use specific examples that demonstrate your ability to lead teams and provide exceptional service.
Showcase Your Personality: Since the company values personality and potential, make sure to convey your enthusiasm and passion for the role. Share anecdotes that reflect your teamwork, communication skills, and commitment to guest satisfaction.
Tailor Your Application: Customize your application materials to reflect the values and mission of The Westin London City. Mention how you can contribute to their goal of enhancing guest well-being and creating memorable experiences.
How to prepare for a job interview at Westin Hotels
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing exceptional service. Share specific examples from your past experiences where you went above and beyond to enhance a guest's experience.
✨Demonstrate Teamwork Skills
Highlight your ability to work collaboratively with others. Discuss instances where you successfully supported your team in a busy environment, especially in food and beverage operations.
✨Emphasize Attention to Detail
Since this role requires a high level of attention to detail, be prepared to discuss how you ensure quality in every aspect of your work. Provide examples of how your meticulous nature has positively impacted previous events.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate how you handle communication with both guests and team members.
