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For Companies At a Glance
- Tasks: Support sales operations from proposal to payout, ensuring smooth funding processes.
- Company: Join a dynamic team in Chester focused on streamlining funding operations.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a crucial role that impacts business success and customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking to kickstart their career in finance.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Head of Credit Operations, you will be fundamental in supporting all origination channels to help the business achieve its goals. Sales support role is integral as it carries a proposal from acceptance stage all the way through to payout.
Based in the core operational hub in Chester you will be an integral part of the Support team, which is collectively responsible for streamlining opportunities for Funding Operations processes.
Description of Role & Key Responsibilities
- Production of all finance documentation for own book and external funder deals.
- Processing external funder documentation received by post or email and submit to funder for pay-out.
- Liaise with external funders & brokers to facilitate the full lending journey through to the pay-out process.
- Completion of forensics sense checks and file checks of Supporting Information uploaded to File store.
- Reviewing and assessing submitted documentation to meet credit conditions.
- Satisfying information checks in line with AML policy.
- Ensuring that contracts and supporting information are adequately signed in line with legislation.
- Raising of Supplier Invoice Requests, checking in of supplier invoices and liaising with suppliers for outstanding invoices.
- Processing signed WOUK documentation for pay-out.
- EDI checking and matching on Leasesoft.
- Loading all deals on to Leasesoft, ensuring accuracy of information.
- Activating deals and signing finance documentation.
- Action supplier, broker and referrer approval requests, completing all relevant searches and escalating to relevant teams if required (additional).
- Archiving of all hard copy documents.
- Management of documents with the focus of maintaining compliance with the document holding periods.
- Ensuring documents are electronically provided to treasury assistant for funding processes.
- Complete delivery checks as and when required.
- Demonstrate a complete commitment to delivering excellent customer service to the stakeholders.
- Conduct yourself professionally at all times and communicate in an acceptable manner to all stakeholders (both internal and external).
- Ensure accuracy of information across Systems.
- Any other request deemed reasonable from your line manager.
Locations
Sales Support Administrator employer: White Oak UK
Contact Detail:
White Oak UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the finance documentation processes and the specific requirements for external funder deals. Understanding these details will help you stand out during the interview, as you'll be able to demonstrate your knowledge of the role's responsibilities.
✨Tip Number 2
Network with professionals in the finance and lending industry, especially those who have experience with funding operations. This can provide you with valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your experience with compliance and document management, as these are crucial aspects of the role. Be ready to share examples of how you've ensured accuracy and adherence to policies in previous positions.
✨Tip Number 4
Showcase your customer service skills during the application process. Since the role emphasizes excellent communication with stakeholders, be prepared to highlight instances where you've successfully managed client relationships or resolved issues.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Sales Support Administrator position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales support, finance documentation, or customer service. Use specific examples that demonstrate your ability to manage documentation and liaise with external stakeholders.
Showcase Attention to Detail: Since the role involves processing documentation and ensuring compliance, make sure to highlight your attention to detail. Mention any relevant experiences where you successfully managed complex information or maintained accuracy in documentation.
Professional Communication: Demonstrate your communication skills in your application. Use a professional tone in your cover letter and ensure that your CV is well-organized and free of errors. This reflects your ability to communicate effectively with both internal and external stakeholders.
How to prepare for a job interview at White Oak UK
✨Understand the Role
Make sure you have a clear understanding of the Sales Support Administrator role and its responsibilities. Familiarize yourself with the key tasks such as processing documentation, liaising with external funders, and ensuring compliance with AML policies.
✨Showcase Your Attention to Detail
Since the role involves reviewing and assessing submitted documentation, be prepared to discuss your experience with detail-oriented tasks. Highlight any previous roles where accuracy was crucial, and provide examples of how you ensured compliance and thoroughness.
✨Demonstrate Customer Service Skills
The position requires a commitment to excellent customer service. Be ready to share examples of how you've successfully managed stakeholder relationships in the past, especially in high-pressure situations or when dealing with external partners.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the company culture, team dynamics, and specific challenges the Sales Support team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
