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For Companies At a Glance
- Tasks: Assist with quotes and business development in freight forwarding.
- Company: Join a reputable and growing freight forwarding company in Basildon.
- Benefits: Competitive salary and opportunities for growth in a dynamic environment.
- Why this job: Engage in exciting freight opportunities and build relationships while developing your skills.
- Qualifications: Experience in freight, sales, or customer support is preferred.
- Other info: Proactive attitude and teamwork are essential for success.
The predicted salary is between 25000 - 28000 £ per year.
Job Description
Freight Internal Sales Support
Location: Basildon
£30,000 – £32,000 Per Annum
We are looking for a Sales Support candidate to join a growing and reputable freight forwarding company in Basildon. The primary goal is to assist in day-to-day quotes and assist any business development enquiries.
You will be required focus on developing Ocean, Air and Road Freight opportunities, this includes requests and follow up on any potential new business opportunities.
The idea candidate will have some experience within Freight, this could be within sales, customer support or general operations.
Day to Day Duties
- Obtain relevant information from customers to complete quotations and supply best possible solution.
- Keep operational staff & Customers fully updated on pending orders that will need to be processed and space secured.
- Source buy rates where required and produce quotations from the system.
- Ensure all Quotations and costs are loaded onto computer system either by EDI or manually, checking for accuracy.
- Ensure all quotations are responded to and actioned in a timely manner
- Follow up on quotes with clients and agents and secure bookings.
- Be aware of company product, services, key selling points and general market knowledge.
- Develop constructive relationships with key customers and key partners/agents, resolving any concerns and ensuring corrective action is taken.
- Prospecting for business opportunities and support BDM’s and other staff members
- Proactively develop opportunities from customers, networks and agents
- Deliver new sales opportunities with overseas partners and agency networks in line with Strategic Sales campaigns and promotions.
- Maintain all records within company systems, with focus on sharing pertinent information with management and colleagues.
- Achieve or exceed key performance indicators set. These should be reviewed weekly and summarized monthly along with action plans for improvement for the following month, as appropriate.
Key Skills, Knowledge and Experience
- The ideal candidate will have experience within the freight industry
- You will have a pro-active attitude, excellent customer service and communication skills
- Able to work and meet deadlines
- Possess team player qualities
- Able to plan ahead
Freight Internal Sales Support employer: Searley Owen Ltd
Contact Detail:
Searley Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Internal Sales Support
✨Tip Number 1
Familiarize yourself with the freight forwarding industry. Understanding the key players, market trends, and specific services offered will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the freight industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like us.
✨Tip Number 3
Prepare to discuss your experience with customer service and sales support. Be ready to share specific examples of how you've successfully managed client relationships or resolved issues in previous roles.
✨Tip Number 4
Showcase your proactive attitude by preparing questions about the company's current challenges and opportunities in the freight market. This demonstrates your interest and willingness to contribute from day one.
We think you need these skills to ace Freight Internal Sales Support
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Freight Internal Sales Support position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your relevant experience in the freight industry. Include specific examples of your past roles in sales support, customer service, or operations that demonstrate your ability to meet the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the freight forwarding industry and how your proactive attitude and communication skills make you a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Searley Owen Ltd
✨Show Your Freight Knowledge
Make sure to brush up on your knowledge of the freight industry, including Ocean, Air, and Road Freight. Being able to discuss current trends and challenges in the market will demonstrate your expertise and enthusiasm for the role.
✨Highlight Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. This will showcase your ability to maintain strong relationships with clients.
✨Demonstrate Proactivity
The ideal candidate is described as proactive. Prepare to discuss instances where you took the initiative to develop new business opportunities or improve processes. This will show that you can contribute positively to the team.
✨Prepare for Quotation Scenarios
Since you'll be involved in obtaining information for quotations, think about how you would approach this task. Be ready to explain your process for ensuring accuracy and timeliness in responding to quotes, as this is crucial for the role.
