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- Tasks: Help customers and pets while maintaining store standards in a fun retail environment.
- Company: Join Jollyes, the award-winning pet retailer with over 100 stores and a passion for pets.
- Benefits: Enjoy flexible hours, discounts, wellness support, and a birthday leave!
- Why this job: Be part of a top-rated company that values your growth and love for pets.
- Qualifications: Looking for friendly, customer-focused individuals with retail experience and a love for animals.
- Other info: Part-time position with opportunities for career progression and a supportive team culture.
Job Description
Retail Sales Assistant – Jollyes The Pet People – Ilkeston. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Ilkeston store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
So, what's in it for you? The Benefits:At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
- £8.18 – £11.44 per hour
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!)
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Birthday leave – an additional day’s leave for your birthday*
- Pet-ernity Day – An additional day's paid leave to welcome your new dog or cat into the family*
- Wedding or Civil Partnership – An additional week’s paid leave*
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
- Welcome gift – sent by the HR team on notification of the birth of your baby, fostering or adoption
- 20% colleague discount on all services in grooming and community pet clinics
- Discount nomination – to enable a 2nd person to receive your colleague discount (after 3m service)
- Lifetime colleague discount available to all colleagues after 20 years’ service
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Additional holiday entitlement for long service (from 5 yrs onwards)
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement, and two ‘windows’ per year to activate.
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into Supervisory, Management or Support roles – you really can have a great career with Jollyes!
* = Pro rata for part time colleagues
What do we need from you?:Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
- We are seeking people with a fun personality who are great at interacting with pets and people.
- Enjoy the challenges of a fast-paced retail workplace.
- Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
- Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
- A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
- Part time, permanent position – 15 hours per week
About Jollyes The Pet PeopleJollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. And with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
To ApplyIf you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your passion for pets! When you interact with us during the application process, share your experiences with pets and how they inspire you to provide excellent customer service. This will help you stand out as a candidate who truly embodies our values.
✨Tip Number 2
Familiarize yourself with Jollyes' products and services. Knowing our offerings inside and out will not only impress us but also demonstrate your commitment to being an ambassador for the brand. It shows you're ready to engage with customers effectively.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since our store operates evenings and weekends, highlighting your availability will show us that you're ready to meet the demands of the role and contribute to our team's success.
✨Tip Number 4
Emphasize your customer service skills. Share specific examples from your past experiences where you went above and beyond for customers. This will help us see how you can uphold our high standards of service at Jollyes.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Pets: In your application, make sure to express your love for pets and how it aligns with Jollyes' mission. Share any personal experiences you have with animals that demonstrate your commitment to responsible pet ownership.
Highlight Customer Service Skills: Since the role emphasizes providing excellent customer service, include specific examples from your past experiences where you successfully assisted customers or resolved issues. This will show that you can be a great ambassador for the Jollyes brand.
Demonstrate Flexibility: Mention your availability and willingness to work flexible hours, including evenings and weekends. This is crucial for a retail position, and showing that you can adapt to the store's needs will strengthen your application.
Align with Company Values: Familiarize yourself with Jollyes' values: Genuine, Wise, Focused, Eager, Together. Reflect these values in your application by using similar language and demonstrating how you embody these traits in your work ethic and interactions.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate with the company's values and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this is crucial for a Sales Assistant position.
✨Emphasize Teamwork
Jollyes values collaboration, so be ready to discuss how you've worked effectively in a team. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Be Flexible and Adaptable
Since the role requires flexibility in working hours, be prepared to discuss your availability. Show that you're willing to cover shifts during evenings and weekends, which demonstrates your commitment to the job.
