Service Operations Manager

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.

Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation. Find out how you can make a difference at Siemens Gamesa: Working with us .

How to contribute to our vision

Are you passionate about wind industry?

If yes, this is a great opportunity to join our dynamic team in Central Scotland as an experienced Service Operations Manager and lead the way in maximizing production on multiple wind turbine sites across Scotland. Be the key interface to our customers, ensuring safety, quality, and profitability in the growing onshore wind industry.

Apply now and make a tangible impact on the future of renewable energy with Siemens Gamesa Renewable Energy (SGRE).

We are looking for an experienced Service Operations Manager to join our Northern Europe & Middle East Onshore Service Leadership team. Based in southern Scotland, the successful candidate will be overall responsible for SGRE's delivery of service excellence across multiple wind farms.

The successful candidate should have significant experience of service operations management, with strong commercial and contract management knowledge, ideally gained within the wind industry. Experience of turbine maintenance and repair of Siemens, Senvion or Gamesa turbines is therefore essential. This role is centred on leadership and the successful candidate must have be able to demonstrate effective leadership abilities developed through demonstrable experience of leading operational field based teams.

As the Service Operations Manager you will be the key interface to multiple customers and will be overall responsible and accountable for maximizing the production output of their windfarms and delivering against safety, quality, schedule, and profit targets whilst seeking to maximize customer value from the products and services SGRE offers.

Some of your key tasks will include but not be limited to:

• Setting the standards, expectations, guidelines and culture to achieve an incident and injury free project execution in alignment with SGRE's #HomeSafe policy
• Leadership, mentoring and development of site team members, including Supervisors and technicians, embracing SGRE's company values and ethics based upon a culture of open communication and visible presence
• Retaining a productive and positive working relationship with our customers to ensure we provide the best service possible whilst maximizing customer and SGRE value
• Strategic leadership, improvement, management, governance and planning of wind farm operations to ensure maximum availability and cost optimization whilst ensuring that schedule and other key targets are met
• Regular reporting / updates to senior management advising of progress to plan against KPI's and actions to drive improvement, issues for escalation, focus areas, etc
• Accountability for financial performance and budgetary management, including the optimization of gross profit and cash flow and delivery against growth and budget targets
• Effective management of risk and opportunities, contract and claims through risk mitigation measures

What You Need to Make a Difference

A passion for renewable energy and a sense for the importance to lead the change. We are also looking for…

• This role will require the successful candidate to be located within the central Scotland area but you should expect some domestic and international travel
• This role requires significant experience within the wind industry and a strong Operations Management background, ideally from large and complex environments where you have delivered against customer agreements with full responsibility for commercial results
• Have a track record of building and maintaining motivated and committed teams, ideally delivering in a safety-critical environment as well as building and managing customer relationships and navigating a complex organization to ensure a highly positive customer experience
• The ideal candidate will understand standard safety, financial and operational performance metrics and how to influence them and will be a problem solver with the ability to lead by example and through others

In return of your commitment, we offer you…

• Become a part of our mission for sustainability: Clean energy for generations to come
• A global team of diverse colleagues who share passion for renewable energy
• Trust and empowerment to make your own ideas reality
• Personal and professional development to grow internally within our organisation
• Competitive Pension Scheme

Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organisation. Siemens Gamesa offers a wide variety of benefits such as flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package (fixed/variable) and local benefits such as subsided lunch, employee discounts and much more

Empowering our people

How do you imagine the future?

Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.

We believe diversity creates more opportunity for success. That's why we recruit great minds from all walks of life: it doesn't matter the gender, age, ethnic background, sexual orientation or disability. Our main aim is to find people from around the globe who can contribute to world-changing technology.

#Mid-Senior

Siemens Gamesa is an equal opportunity employer and maintains a work environment that is free from discrimination and where employees are treated with dignity and respect. Employment at Siemens Gamesa is based solely on an individual's merit and qualifications, which are directly related to job competence. Siemens Gamesa does not discriminate against any employee or job applicant on the basis of race, ethnicity, nationality, ancestry, genetic information, citizenship, religion, age, gender, gender identity/expression, sexual orientation, pregnancy, marital status, disability or any other characteristic protected by applicable laws, rules or regulations. We adhere to these principles in all aspects of employment, including recruiting, hiring, training, compensation, promotion and benefits.

We are driven by people – from more than 100 different countries, they build the company we are every day. Our diverse and inclusive culture encourages us to think outside the box, speak without fear, and be bold. We value the flexibility that our smart-working arrangements, our digital disconnection framework and our family-friendly practices bring to the new way of working.