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For Companies At a Glance
- Tasks: Welcome candidates, announce arrivals, and provide top-notch customer service at a busy exam centre.
- Company: Join an international examinations board in the heart of Manchester, known for its supportive team culture.
- Benefits: Enjoy flexible working days, full training, and a competitive pay rate of £12.60 per hour.
- Why this job: Perfect for those seeking a dynamic role with a friendly team and valuable customer service experience.
- Qualifications: Must have customer-facing experience, excellent communication skills, and be reliable and committed.
- Other info: Work 3-4 days a week, including some weekends, with daytime hours only.
Job Description
- Customer facing role
- Working 3/4 days a week (out of 7) on a rota
- Ongoing temporary role
An international examinations board are looking for a personable and well presented Steward to join their central Manchester office. You will work as part of a friendly and supportive team and full training is offered. The role will start ASAP and is an ongoing temporary role, filling in for up to two months.Â
- Working ad-hoc days on a casual basis
- Central Manchester
- Some weekends required
- Day time work (no evenings)Â
Working at a busy exam centre in central Manchester, easily accessible on public transport This would suit somebody with exceptional customer service skills gained within hospitality or retail or education. The centre operates 7 days a week and you will be required to work up to five days a week.Full training will be given.Â
- Meeting and greeting candidates as they arrive for their exam
- Announcing arrivals to colleagues
- Providing exemplary customer service experienceÂ
About you
- available to start ASAP
- experienced in a reception role or customer facing such as retail or hospitality
- have excellent communication skills and able to liaise effectively with a wide range of people on a face to face basis.
- excellent time management skills
- extremely committed and reliable
The role will pay £12.60 per hour. The centre is very busy over the summer period and is looking for somebody who can cover on and ad-hoc basis
Contact Detail:
Gordon Yates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Exam Steward
✨Tip Number 1
Make sure to highlight your customer service experience during any conversations you have. Whether it's in person or over the phone, showcasing your skills from hospitality or retail can really set you apart.
✨Tip Number 2
Familiarise yourself with the exam centre's operations and the types of exams they conduct. This knowledge will help you engage more effectively with candidates and demonstrate your commitment to the role.
✨Tip Number 3
Be prepared to discuss your availability openly. Since this role requires flexibility, showing that you can adapt to the rota and cover ad-hoc days will make you a more attractive candidate.
✨Tip Number 4
Practice your communication skills by engaging with friends or family in mock scenarios where you greet and assist them. This will help you feel more confident when meeting candidates at the exam centre.
We think you need these skills to ace Temporary Exam Steward
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in hospitality, retail, or education. Emphasise any roles where you interacted with the public and provided support.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and reliability. Mention your availability to start ASAP and your willingness to work on weekends and ad-hoc days.
Highlight Relevant Skills: In your application, focus on your time management skills and ability to work as part of a team. Provide examples of how you've successfully managed busy situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Gordon Yates Limited
✨Showcase Your Customer Service Skills
Since the role requires exceptional customer service, be prepared to share specific examples from your previous experience in hospitality or retail. Highlight situations where you went above and beyond to assist customers.
✨Demonstrate Reliability and Commitment
The employer is looking for someone extremely committed and reliable. Be ready to discuss your availability and how you manage your time effectively, especially during busy periods.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various situations at an exam centre. Think about how you would greet candidates, manage queues, or deal with any potential issues that may arise.
✨Dress Professionally
As this is a customer-facing role, first impressions matter. Dress smartly and presentably to convey professionalism and respect for the position you're applying for.
