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- Tasks: Lead a dynamic team of drivers to ensure top-notch delivery service.
- Company: Join DPD, the UK's leading sustainable delivery company with a £2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday, enhanced maternity/paternity leave, and discounted shopping.
- Why this job: Be part of a fast-paced environment that values growth, inclusivity, and social responsibility.
- Qualifications: Experience in fast-paced operations and strong people management skills are essential.
- Other info: Opportunities for career progression and personal development await you at DPD.
The predicted salary is between 39600 - 41400 £ per year.
Company Description
- Contract Type: Permanent 40 Hours Per Week
- Salary: Circa £39600 Plus bonus
- Location: DPD Raunds, Warth Park Way, NN9 6NY
- Days of Work: Sunday to Thursday
- Hours of Work: 4:30 – 13:30
Join us on our journey as we aim to be the UK\’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you\’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.
In this role you will be working closely with our self employed Owner Drivers (OD\’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be;
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver\’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure \”Depot Clear\” is achieved in line with depot targets
Qualifications
What we\’re looking for;
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn\’t be able to deliver our award-winning service to millions of customers across the country each day. It\’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100\’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
Shift Manager - Dispatch employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Dispatch
✨Tip Number 1
Familiarize yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight your experience in managing teams in fast-paced environments. Be ready to share specific examples of how you've motivated and led teams to achieve targets, especially in transport or logistics settings.
✨Tip Number 3
Prepare to discuss your problem-solving skills and decision-making processes. Think of scenarios where you've had to make quick decisions under pressure and how those decisions positively impacted your team or operations.
✨Tip Number 4
Showcase your computer skills, particularly with Google Chrome applications. Being able to demonstrate your proficiency in data analysis and reporting will be crucial for this role, so have examples ready to discuss.
We think you need these skills to ace Shift Manager - Dispatch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fast-paced operations and people management. Use specific examples that demonstrate your ability to motivate and lead a team, especially in a transport setting.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company’s values. Mention how your skills align with their requirements, particularly your communication skills and decision-making abilities.
Showcase Relevant Experience: When detailing your work history, focus on roles where you had direct accountability for team performance. Highlight any achievements related to KPIs, service delivery, or operational efficiency.
Prepare for Potential Questions: Think about how you would respond to questions regarding problem resolution, time management, and handling difficult situations. Be ready to provide examples that showcase your resilience and flexibility.
How to prepare for a job interview at DPD Group UK
✨Show Your People Management Skills
Since the role requires strong people management experience, be prepared to discuss specific examples of how you've motivated and led a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this position. Be ready to explain how you maintain ongoing communication with drivers and resolve issues promptly. Use examples that showcase your ability to inspire and manage a team.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your decision-making and problem-resolution skills. Think of situations where you had to make quick decisions under pressure and how those decisions impacted your team and operations.
✨Familiarize Yourself with Key Performance Indicators
Understand the KPIs relevant to the role, such as Service, Cost, Productivity, and Health and Safety. Be ready to discuss how you have previously worked towards achieving these targets and how you would approach them in this new role.
