Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to handle customer calls and manage order confirmations.
- Company: We're a well-established company in Alderley Edge with a dynamic work environment.
- Benefits: Enjoy flexible hours, competitive pay, and holiday benefits.
- Why this job: This role offers hands-on experience in customer service within a supportive team.
- Qualifications: Experience in customer service is preferred but not mandatory.
- Other info: This is a temp-to-perm position, working three days a week.
Job Description
Customer Service Administrator – Temp – Perm -3 days a week – £13hr + holiday pay
We are working with a well established company based in Alderley Edge who are seeking an experienced Customer Service Administrator to join their small and dynamic team.
Duties include:
– Answering incoming calls
– Sending emails to customers confirming order confirmation and tracking information
– Placing orders for exis…
ZIPC1_UKTJ
Customer Service Administrator employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Make sure to familiarize yourself with common customer service scenarios. Being able to demonstrate your problem-solving skills during the interview will show that you can handle the dynamic nature of the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be answering calls and sending emails to customers, being clear and concise is key to making a great impression.
✨Tip Number 3
Research the company and its products or services. Understanding what they offer will help you answer questions more effectively and show your genuine interest in the position.
✨Tip Number 4
Prepare examples from your past experience where you've successfully managed customer inquiries or resolved issues. This will help you illustrate your capabilities and fit for the team.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Administrator position. Understand the key responsibilities such as answering calls, sending emails, and placing orders.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Include specific examples of how you've successfully handled customer inquiries or managed orders in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with customer service and how you can contribute to their dynamic team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as attention to detail is crucial in a customer service role.
How to prepare for a job interview at Forrest Recruitment
✨Show Your Communication Skills
As a Customer Service Administrator, you'll be interacting with customers regularly. Make sure to demonstrate your clear and effective communication skills during the interview. Practice answering questions concisely and confidently.
✨Familiarize Yourself with the Company
Research the company you're interviewing with. Understand their products, services, and customer service philosophy. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as handling complaints or providing order updates. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or what success looks like in this position.
