Safety Team Member (Nights)
Safety Team Member (Nights)

Safety Team Member (Nights)

Edinburgh Full-Time 31254 - 33152 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety for students and staff while providing excellent customer service during night shifts.
  • Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
  • Benefits: Enjoy a competitive salary, annual bonus, 33 days holiday, and health and wellbeing perks.
  • Why this job: Make a real impact in a friendly team, enriching lives with meaningful interactions every night.
  • Qualifications: Excellent communication skills, calm under pressure, and a passion for creating a safe environment.
  • Other info: Join a diverse and inclusive culture that values individuality and professional development.

The predicted salary is between 31254 - 33152 £ per year.

The role

Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.

What you`ll be doing as a Safety Team Member:

  • Patrolling multiple properties to keep our students and employees safe
  • Acting as the first response to incidents and emergencies
  • Helping students who are locked out of their rooms
  • Providing outstanding customer service to our students
  • Reporting on incidents electronically
  • What we`re looking for in you:

  • Excellent communication and listening skills
  • Calm under pressure, approachable and fair
  • Confident working alone and comfortable working as part of a team
  • Most importantly, as a Safety Team Member you`ll share our values and passion for creating a Home for Success
  • What You`ll Get in Return

  • A discretionary annual bonus so you can share in the company`s success
  • 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
  • U

    Contact Detail:

    Unite Students Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Safety Team Member (Nights)

    ✨Tip Number 1

    Familiarise yourself with the specific safety protocols and emergency procedures relevant to student accommodation. This knowledge will not only help you during the interview but also demonstrate your commitment to ensuring a safe environment for students.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to communicate effectively and remain calm under pressure is crucial for this role.

    ✨Tip Number 3

    Research Unite Students' values and culture thoroughly. Understanding their commitment to inclusion and community will allow you to align your responses during the interview, showing that you share their passion for creating a supportive environment.

    ✨Tip Number 4

    Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

    We think you need these skills to ace Safety Team Member (Nights)

    Excellent Communication Skills
    Listening Skills
    Calm Under Pressure
    Approachability
    Teamwork
    Problem-Solving Skills
    Conflict Resolution
    Customer Service Orientation
    Attention to Detail
    Incident Reporting
    Patrolling and Surveillance
    Emergency Response
    Adaptability
    Time Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Safety Team Member role. Emphasise your communication skills, ability to work under pressure, and any previous experience in safety or customer service.

    Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating a safe environment and your commitment to excellent customer service. Mention specific examples of how you've handled emergencies or disputes in the past.

    Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as being calm under pressure, approachable, and confident working both alone and in a team. Use bullet points for clarity.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Unite Students

    ✨Show Your Commitment to Safety

    As a Safety Team Member, your primary role is to ensure the safety of students and employees. Be prepared to discuss your understanding of safety protocols and any relevant experience you have in emergency response or conflict resolution.

    ✨Demonstrate Excellent Communication Skills

    Effective communication is key in this role. Practice articulating your thoughts clearly and listen actively during the interview. You might be asked how you would handle specific situations, so think about examples that showcase your ability to communicate well under pressure.

    ✨Emphasise Your Customer Service Experience

    Since delivering outstanding customer service is a priority, highlight any previous roles where you interacted with customers or clients. Share specific examples of how you went above and beyond to assist someone, especially in challenging situations.

    ✨Prepare for Scenario-Based Questions

    Expect to face scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Think through potential scenarios you might encounter as a Safety Team Member and how you would respond effectively.

    Safety Team Member (Nights)
    Unite Students
    Location: Edinburgh

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